Contact MBUSA and fill out the dealer assessment (they usually send you one).  
I made sure MBUSA knew of quality issues with work done at the stealer.

Clay


inter urinas et faeces nascimur

> On Dec 11, 2020, at 3:40 PM, Kevin Kraly via Mercedes <mercedes@okiebenz.com> 
> wrote:
> 
> Hello Benzers. Yesterday was Lutgart’s turn to get her yearly oil change and 
> address the three recalls. This also included the A service which comprised 
> oel/filter, fuel filter change, inspection and tire pressure check. Today, 
> after waiting well over an hour for pickup, we headed home. As we were slowly 
> trekking down the freeway in the rain at 40MPH, I consulted her for a fuel 
> economy check revealing only 9.8MPG! WOW! Since the fuel filter was changed, 
> I knew that the low mileage was due to a leak that must be pretty severe 
> since that is well less than half the normal fuel economy. Arriving home, 
> there was a strong Diesel smell around the front of the van. Also, the real 
> time display showed that the right front tire pressure was low and showing a 
> hotter tire temp than the others. This is after PROFESSIONALS serviced my 
> van! If I knew the location and procedure for replacing the fuel filter, I 
> would have been servicing my own vehicle!!!!! As the saying goes, the only 
> way to fix it right is to FIX IT YOURSELF! I’m going to try to not only get 
> the service for free, but also have them top off my fuel tank as well.
> Kevin in Hillsboro, OR
> 2019 Sprinter van 12 passenger 144WB 1717 miles, Low Mileage Lutgart
> 1982 240D, High Mileage Hildegard
> 
> Sent from my iPhone
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