Hi All,
     Anyone purchase Mercedes parts from an online vendor 
www.mercedesgenuineparts.com?  I purchased a Genuine Mercedes belt tensioner 
and pulley for my 2004 Mercedes 320E on April 30th and they arrived on May 
13th.  I decided not to change the tensioner so I called the company and they 
said to send it back and they would refund the cost minus the shipping.
     I sent it back priority mail with delivery confirmation.  It was received 
on May 20th and I called to confirm that it was received and find out when I 
would be reimbursed.  The phone number listed on the website now goes directly 
to voicemail with no voice message and emails go unanswered.  I tried a few 
letters vis US Mail with no luck either.
After weeks of daily calls and emails I assumed the company went out of 
business and I was out the over $200.   It's frustrating so I wanted to warn 
others about this vendor. The website is active and you can still place 
orders???
    Any suggestions?  
Vendor:   www.mercedesgenuineparts.com9275 S.W. Canyon RoadPortland OR, 
97225(503) 296-1747
Thanks,
Bob K
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