Hi All, Anyone purchase Mercedes parts from an online vendor www.mercedesgenuineparts.com? I purchased a Genuine Mercedes belt tensioner and pulley for my 2004 Mercedes 320E on April 30th and they arrived on May 13th. I decided not to change the tensioner so I called the company and they said to send it back and they would refund the cost minus the shipping. I sent it back priority mail with delivery confirmation. It was received on May 20th and I called to confirm that it was received and find out when I would be reimbursed. The phone number listed on the website now goes directly to voicemail with no voice message and emails go unanswered. I tried a few letters vis US Mail with no luck either. After weeks of daily calls and emails I assumed the company went out of business and I was out the over $200. It's frustrating so I wanted to warn others about this vendor. The website is active and you can still place orders??? Any suggestions? Vendor: www.mercedesgenuineparts.com9275 S.W. Canyon RoadPortland OR, 97225(503) 296-1747 Thanks, Bob K _______________________________________ http://www.okiebenz.com
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