Back in November I was at Home Despot and wanted to buy a specific DeWalt finish nailer. Their online inventory says they've got 22 in stock at the store. Go to the aisle where they're located, no stock.
Now understand that the eastside Home Depot in Flagstaff has the best, most responsive and accommodating staff of any big box retailer I've ever experienced. Knowing this, I seek out some help and find someone. They come back and spend a good 10 minutes with me scanning the backstock looking for this nailer. No joy. They call another associate. "If they're not here, they're probably in mixed stock in receiving." So this guy that had been helping me goes back to receiving to start looking through pallets. I hang out in the tool section for a bit, and after about 5 minutes the other guy who came over to assist associate #1 comes running up and says, "I found them! They're in the "racetrack"!!!" Turns out they had been on sale, so they were stocked out in the front of the store where everyone walks by. He calls associate #1 and tells him he found them. Amazing. These guys probably spent a collective 20 minutes or more helping me out. This is typical of the store. I love the place, and have told management about it, too. The Home Despots near my house in Florida suck. You can't find the help if you wanted at them, and when you do, they're rarely of value. -D ________________________________ From: Mercedes <mercedes-boun...@okiebenz.com> on behalf of Kaleb Striplin via Mercedes <mercedes@okiebenz.com> Sent: Monday, January 3, 2022 10:05 PM To: mercedes@okiebenz.com <mercedes@okiebenz.com> Cc: Kaleb Striplin <ka...@striplin.net> Subject: Re: [MBZ] Home Despot batteries Yep, I have run into that at Lowes. Somebody sticks something in the wrong spot and it gets lost. Nobody wants to look for anything either. On 1/3/2022 9:00 PM, Allan Streib via Mercedes wrote: > I was at Lowes a few weeks ago, wanted to buy a dehumidifier that the website > said was in stock (1 left) and on a closeout sale. > > Got there, none to be found. Website still said one in stock. Internal store > system said one in stock. But not on the shelf, and not in the back room. > Employees just shrugged and updated the inventory to "zero." > > Allan > > On Mon, Jan 3, 2022, at 9:53 PM, Curt Raymond via Mercedes wrote: >> Wally screws themselves with that too, it becomes a self-fullfilling >> prophecy. The 2 stores never sell any 0w40 because they don't have any >> to sell... >> My biggest complaint at Wally is that you don't really have any choice >> for most things. For a given category of product they usually have 3 >> choices, the expensive one, the mid priced one and the cheap one. They >> don't have anything that's interesting or novel because it might not >> sell. >> -Curt >> >> On Monday, January 3, 2022, 09:40:09 PM EST, dan penoff.com via >> Mercedes <mercedes@okiebenz.com> wrote: >> >> Wally World is the king of this. Their inventory is extremely >> selective and solely based on what does (or doesn't) sell at a given >> location. I have three "Supercenters" within about 8 miles of my house. >> I can only get M1 0W-40 at one of them - the other two never have it. >> I've seen similar examples for foodstuffs in their grocery, too. >> >> It's amazing how granular they are when it comes to inventory. >> >> -D >> ________________________________ >> From: Mercedes <mercedes-boun...@okiebenz.com> on behalf of Kaleb >> Striplin via Mercedes <mercedes@okiebenz.com> >> Sent: Monday, January 3, 2022 9:35 PM >> To: mercedes@okiebenz.com <mercedes@okiebenz.com> >> Cc: Kaleb Striplin <ka...@striplin.net> >> Subject: Re: [MBZ] Home Despot batteries >> >> That sounds about right. >> >> Back in my days of working at and managing grocery stores, we were a >> smaller 17 store family owned chain and we ordered our own product a >> couple of times a week from the warehouse. In fact, we had our own >> central warehouse where they would buy products by the truck load or >> train load, to stock the warehouse, which was then sent to the stores as >> ordered. Our regular items came from a grocery wholesaler. The stuff >> from our warehouse was deeply discounted because they bought it in >> bulk. Years later after the old man who owned it died, and kids ran it, >> they went away from that and strictly ordered from the wholesaler same >> as every other store. After that they were no longer really competitive >> and since have been sold off. >> >> Anyway, sorry for the side track but it seemed a lot of other stores, >> especially big corporate stores, they do not order anything, they just >> get whatever corporate sends them. Seems like a very stupid model to do >> business. >> >> On 1/3/2022 8:27 PM, Curt Raymond via Mercedes wrote: >>> Yup. My cousin worked for years and years at Wal-Mart. He worked his way >>> up to be manager of the sporting goods department. Every year corporate >>> would send them a whole bunch of salt water fishing gear. Maine is on the >>> coast right? But here's a surprise for corporate, not all of Maine is on >>> the coast and people who live inland don't do much salt water fishing. So >>> cousin Tim gets stuck with all this crap he can't sell and get dinged for >>> carrying stock that doesn't move which affects his bonus. >>> Finally through a series of moves I don't remember he manages to "lose" the >>> stuff that doesn't sell. I can't remember if he shipped it to some other >>> store or what went on but he got it off his books somehow. All of a sudden >>> he goes from being one of the worst performing departments in the store to >>> one of the best. Big bonus. Next year they ship him all the stuff he can't >>> sell again... >>> -Curt >>> >>> On Monday, January 3, 2022, 09:18:00 PM EST, Allan Streib via >>> Mercedes <mercedes@okiebenz.com> wrote: >>> >>> This is where the big box corporate retailers can't get around the >>> overlords that are dictating how the stores are to be operated. >>> >>> A local parts store or hardware store owner would just shrug, ring up >>> $80.00 or whatever, and let you take it home. >>> >>> >>> On Mon, Jan 3, 2022, at 9:13 PM, Buggered Benzmail via Mercedes wrote: >>>> They send those items “back” and from there who knows where they go. >>>> Liquidators I guess. It would be much simpler to sell them to a >>>> customer for some amount rather than going through all that for a few >>>> pennies >>>> >>>> --FT >>>> Sent from iFōn >>>> >>>>> On Jan 3, 2022, at 8:59 PM, Allan Streib via Mercedes >>>>> <mercedes@okiebenz.com> wrote: >>>>> >>>>> You'd think they take an inventory once a month or so. I wonder how they >>>>> handle items that do not "scan" then? >>>>> >>>>>> On Mon, Jan 3, 2022, at 6:17 PM, Kaleb Striplin via Mercedes wrote: >>>>>> I had heard that home despot sold batteries. I had one die and was >>>>>> going to be close to HD so I checked it out. They had a H8 on the shelf >>>>>> for $129. Went to ring it up and it wouldn’t. They were very confused >>>>>> and called manager. Battery is very dusty and sticker says April 21 on >>>>>> it. So it’s been sitting there a while. Tag on shelf says it’s 3 year >>>>>> but battery is labeled 2 year. This confused them further. Manager >>>>>> shows up and says if it doesn’t scan they can’t sell it. Also they have >>>>>> not seen tbr “battery guy” since middle of last year. Just wasted 30 >>>>>> minutes of my life. >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>> _______________________________________ >>>>>> http://www.okiebenz.com >>>>>> >>>>>> To search list archives http://www.okiebenz.com/archive/ >>>>>> >>>>>> To Unsubscribe or change delivery options go to: >>>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>>> _______________________________________ >>>>> http://www.okiebenz.com >>>>> >>>>> To search list archives http://www.okiebenz.com/archive/ >>>>> >>>>> To Unsubscribe or change delivery options go to: >>>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>>> >>>> _______________________________________ >>>> http://www.okiebenz.com >>>> >>>> To search list archives http://www.okiebenz.com/archive/ >>>> >>>> To Unsubscribe or change delivery options go to: >>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> _______________________________________ >>> http://www.okiebenz.com >>> >>> To search list archives http://www.okiebenz.com/archive/ >>> >>> To Unsubscribe or change delivery options go to: >>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> >>> >>> _______________________________________ >>> http://www.okiebenz.com >>> >>> To search list archives http://www.okiebenz.com/archive/ >>> >>> To Unsubscribe or change delivery options go to: >>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> >> _______________________________________ >> http://www.okiebenz.com >> >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >> _______________________________________ >> http://www.okiebenz.com >> >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >> >> _______________________________________ >> http://www.okiebenz.com >> >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
