Well in this business I would never bad mouth a competitor because the same 
thing could happen to us. We have had our fair share of issues with system 
outages lasting entire days, or outages lasting anywhere from a few minutes to 
a few hours back to back days. Bit fun at all when dealers are trying to work 
leads or desk a deal. 

Sent from my iPhone

> On Jun 20, 2024, at 4:46 PM, dan penoff.com via Mercedes 
> <mercedes@okiebenz.com> wrote:
> 
> Exactly. But - you better have a good case to make for yourselves as far as 
> cyber security goes if you’re going to use this as an opportunity to recruit 
> new customers. “We’re more secure because…"
> 
> -D
> 
>> On Jun 20, 2024, at 2:43 PM, Kaleb Striplin via Mercedes 
>> <mercedes@okiebenz.com> wrote:
>> 
>> We just got off a call with the entire Vehicle Solutions division about 
>> this. CDK is a major competitor to us and basically we feel bad for the 
>> customers, and we should not bad mouth them but it can be an opportunity to 
>> tactically sell.
>> 
>> Sent from my iPhone
>> 
>>>> On Jun 20, 2024, at 2:32 PM, Floyd Thursby via Mercedes 
>>>> <mercedes@okiebenz.com> wrote:
>>> 
>>> Yeah that article said it was a ransomware attack that could likely spread 
>>> to other connected devices as well -- computers, phones, etc. that are used 
>>> to access the system.  And it said some devices were back up and running 
>>> but I doubt if that does much good if the main database has been corrupted 
>>> (backups too).
>>> 
>>> One hot mess fo sho
>>> 
>>> --FT
>>> 
>>>> On 6/20/24 3:22 PM, dan penoff.com via Mercedes wrote:
>>>> I’m guessing ransomware and someone got their clock cleaned. The “tell” 
>>>> here in my opinion is that they shut down their hot sites (data centers) 
>>>> and went completely offline. That and having the open VPN is troubling, 
>>>> but not difficult to secure fairly well. It’s really more of a threat for 
>>>> the customers, who might not have as thorough cybersecurity controls in 
>>>> place. If I was one of their customers I would be bringing someone in to 
>>>> assess my security posture NOW.
>>>> 
>>>> -D
>>>> 
>>>>>> On Jun 20, 2024, at 11:35 AM, Kaleb Striplin via 
>>>>>> Mercedes<mercedes@okiebenz.com>  wrote:
>>>>> 
>>>>> Ford also does this.
>>>>> 
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>>> On Jun 20, 2024, at 1:17 PM, Allan Streib<astr...@fastmail.fm>  wrote:
>>>>>> 
>>>>>> Now consider that Tesla can push software updates to your car without 
>>>>>> your knowledge or approval. Probably other automakers also have or are 
>>>>>> working on this capability. So when their internal network gets 
>>>>>> compromised, potentially everybody's car can then be bricked.
>>>>>> 
>>>>>>> On Thu, Jun 20, 2024, at 14:10, Kaleb Striplin via Mercedes wrote:
>>>>>>> CDK global is completely down which includes DMS (accounting, parts,
>>>>>>> service, sales), eleads CRM etc. it’s really bad.
>>>>>>> 
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>>>> On Jun 20, 2024, at 12:11 PM, Buggered Benzmail via 
>>>>>>>>> Mercedes<mercedes@okiebenz.com>  wrote:
>>>>>>>> I wanted to get an axle seal that I should have ordered before but 
>>>>>>>> didn’t so I called the local stealer yesterday and just now. Their 
>>>>>>>> parts computer is down apparently due to some kind of targeted hack on 
>>>>>>>> the company that provides the servers or something. Appears maybe yo 
>>>>>>>> just be this stealer as yesterday he was able to tell me they had a 
>>>>>>>> bunch in JAX.
>>>>>>>> 
>>>>>>>> So no inventory lookups or pricing, can’t go over and get bent over. 
>>>>>>>> Part isn’t very expensive so I guess I wouldn’t get reamed too bad but 
>>>>>>>> can’t get one anyway so…
>>>>>>>> 
>>>>>>>> --FT
>>>>>>>> Sent from iFōn
>>>>>>>> _______________________________________
>>>>>>>> http://www.okiebenz.com
>>>>>>>> 
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>>>>>>>> 
>>>>>>> 
>>>>>>> _______________________________________
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>>>>>>> 
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>>>>> 
>>>>> _______________________________________
>>>>> http://www.okiebenz.com
>>>>> 
>>>>> To search list archiveshttp://www.okiebenz.com/archive/
>>>>> 
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>>>> _______________________________________
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>>> --
>>> --FT
>>> _______________________________________
>>> http://www.okiebenz.com
>>> 
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>>> 
>>> To Unsubscribe or change delivery options go to:
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>>> 
>> 
>> 
>> _______________________________________
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>> 
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>> 
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>> 
> 
> _______________________________________
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> 
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> 
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