it's a little late once the car fails On Tue, Apr 29, 2008 at 9:16 AM, Donald Snook <[EMAIL PROTECTED]> wrote:
> Gary, > > Have you tried talking to the Service Manager at your local Saturn dealer? > (I would guess you have). The next step is to tell him you want to talk to > the Zone Representative. GM used to have zone for individual brands. But, I > think they have consolidated some of these. There is probably a zone rep for > Saturn in Atlanta. Your car has so few miles on it, you can ask for a > "goodwill policy adjustment." It would help if you have had service done at > the dealer. Be friendly and cooperative unless the zone rep shoots you > down. Then you can raise holy hell. You should also try to talk to the > dealer (I don't mean the New Car Manager or some other lackey). The owner of > the dealership should be concerned about this. He can put pressure on the > zone rep to make you happy. > > One thing that may present a problem for you, is that your car has not > failed. It is still working. Usually, they won't do anything unless it has > actually failed. Is the timing chain making noise? That might be a way to > get it fixed. Can you show paperwork that would document the oil changes? > > Donald H. Snook > > _______________________________________ > http://www.okiebenz.com > For new parts see official list sponsor: http://www.buymbparts.com/ > For used parts email [EMAIL PROTECTED] > > To Unsubscribe or change delivery options go to: > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
