Wow, what a tragedy!  I have had problems with UPS before and will never use 
them again for anything valuable. I had a half million dollar piece shipped to 
me with guaranteed early morning delivery. When it did not arrive at 9:00 AM, I 
called UPS and they did not have a clue to where it was. I did not get it until 
very late afternoon. Needless to say, I was stressed beyond belief all day.  
Even though the package was guaranteed to be here by 9:00 AM, UPS would not 
provide a refund, an apology or a reason for the great delay.  In other words, 
they simply did not care.

I hope you are able to recover the pieces.  On another note, I will note accept 
a package that has been opened otherwise if something is missing, you are 
responsible.

Best Regards,

Adam

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