I will pay it out of my own pocket if I have to

 

I just want to be able to tell my boss that we can now update

To something past SC v9.2

 

To me $120 a year is not bad for all the help I can get here

 

Tony Gossett

CNC programmer

Kays Engineering Inc.

Marshall, MO 65340

 

 

LOOK you simply do not look a gift horse in the mouth!

 

By that I mean we have been given a chance to have our beloved SC resurrected by a group

of dedicated loyal users, operating on a boot string budget. They have to cut costs in order

to keep outside investor capitol as an option, in order to keep SC alive.

 

Remember why we are here in the first place? Point Control bought by SDRC bought by

EDS bought by UG all of whom had ONLY the bottom line as their number one priority

and not the betterment of SC. We were simply left out in cold after V11.5, to bad so sad

see you later.

 

SC is not even off the ground and we’re already whining over a messily $5 or $10 US fee

that will be credited towards any future maintenance or product updates?

 

I’ll go on record and state that I’ll gladly pay that fee out of my own pocket in order to have my

SC fixed up so it can run future Microsoft operating systems simply because there is NO alterative.

 

Well there is always MasterCAM, Esprit and EdgdeCAM.  

 

For me SC is what brings home the bacon. How many others in this group need SC

to make a living?

 

 

-----Original Message-----
From: Angelucci [mailto:[EMAIL PROTECTED]]
Sent
:
Friday, December 19, 2003 8:34 AM
To: [EMAIL PROTECTED]
Subject: Re: [mfg-smartcam] this mail list

 

 

We can create a free discussion list at yahoogroups

----- Original Message -----

From: Gregg Olson

To: Bill Payter ; Jon ; [EMAIL PROTECTED]

Sent: Friday, December 19, 2003 7:17 AM

Subject: Re: [mfg-smartcam] this mail list

 

Well its here now ....   But it doesn't just come out of thin air.   UGS-PLM is supplying a server (notice it says sdrc.com) and someone who maintains that server when there are problems and an adminstator for the list who maintains that when there are problems, and since they've signed this contract with me, they don't expect to continue having to do that.  They are expecting that I will take it over.  I'm either going to have to go through some kind of list vendor, or go through my hosting service, or get a server of my own and then get it set up and move the accounts over.  I haven't tried to figure out all the costs yet but surely something like $5 or $10 an account would probably cover it.  

 

People have to understand that I'm not SDRC or EDS.  I don't have an IT department already in place.  I don't have a bunch of servers already on hand that I can put stuff on and extra people to do the work, I didn't already have a website or an internet connection when I signed the contract and I don't have a bunch of other product lines that are already generating income.   John and I are bootstrapping this thing up.  Once we get things up and going we may have to assess whether we need to go out and seek outside capital, but we chose not to go that route to begin with because we didn't want to have some sort of venture capitalist/return on investment type person with their fingers in the pie. 

 

Besides as I said, it will be credited towards any future maintenance or product you get, so you can think of it as a down payment on that.  

 

 

--gregg

 

----- Original Message -----

From: Bill Payter

To: Jon ; Gregg Olson ; [EMAIL PROTECTED]

Sent: Friday, December 19, 2003 1:16 AM

Subject: Re: [mfg-smartcam] this mail list

 

I agree, can't see how you can charge for this mailing list, it's already here. Somebody else will start one up if this one gets taken over and then this fine body of SmartCAM user will become fragmented.

 

Maybe MRS should start another 'official' on-line help group, with a nominal charge for subscribing but with a guarantee that your query will be answered.

 

Don't forget, I make a living supporting SmartCAM, writing macros and code-generators, doing training and programming but that doesn't stop me giving stuff to the group for free. How many of you would pay for the stuff I post?

 

Bill in the UK.

----- Original Message -----

From: Jon

To: Gregg Olson ; [EMAIL PROTECTED]

Sent: Friday, December 19, 2003 2:45 AM

Subject: Re: [mfg-smartcam] this mail list

 

Well, I first bought smartcam production mill in 1989.  I upgraded periodically, and in 98 bought up to freeform 11.5. All in all, I have about $12,000 invested in smartcam.    Then, I was owner of a 6 man job shop, now I am a sole owner/operator of my company.  I don't particularly want employees anymore.

I don't use macro's, mostly because I was never shown how, and I am busy enough as it is to not spend the time learning.  I guess they are great, but I am just a ham handed programmer that mostly uses the program to do multi-position jobs and small parts.

I am happy that SmartCam is once again going to progress, however I sure don't need to automatically have a bill show up for the priviledge of still being on this group list.  These guys are tremedously helpful for the questions I seem to have periodically.  This program does all I want right now, and has for the last 4 years.  I sure don't need a $1200 bill for "maintaining" my old product.

Don't alianate your user base by starting with charges.  I wish you good luck on this project, and I look forward to seeing future progress.

Jon Baker

Bag Parts Intl. Corp.

Portland, OR

 

 

----- Original Message -----

From: Gregg Olson

To: [EMAIL PROTECTED]

Sent: Wednesday, December 17, 2003 10:44 PM

Subject: [mfg-smartcam] this mail list

 

Hello everyone!

 

I'm sure some of you were wondering if I really existed or whether I was just a product of John Gent's imagination.

 

Its been great to see the response on this mail list, and I thought the first thing I should share with you are my thoughts on the list itself.

 

I've seen a couple questions on what's going to happen to this list?

 

Well ... eventually MRS is going to have to take over responsibility for the list   So at the very least, its going to necessitate a server change at some point.  But we'd like to take it further than that.  Currently there are only 333 subscribers to the list and not all of them are even SmartCAM customers.  Even so,  that's only a tiny fraction of the number of people we estimate who are still using SmartCAM in the world today.  What we'd like to do is make it a membership based list that's for active customers and subscribers and other key SmartCAM community members.  That way we will be able to share more confidential support information and business planning information with the list than I feel we currently can give out, given the current list membership.  (I'm sure the gentleman from Gibbs who is a current member of the list would understand.)

 

I see membership in the list being included if you're a part of the 'current' customer base.  That means  if you're on active maintenance or have a current version from MRS that includes maintenance you would automatically have free membership.   If you were a customer but not active, in other words, you have an older version and you're not on maintenance, then you could join the list for a small admin fee.  If however you're not really a customer, dealer or some other trusted member of the community  (but say a competitor for instance) you would not be allowed membership to the list.   I understand that things we publish to the list will eventually get out if someone wants it bad enough, I just don't want to mail it to them directly.

 

I'd like to see the list continue to carry the kinds of technical discussions and Q&A that it currently does, but I'd also like to develop it as primary vehicle for delivering company and product announcements, tech tips, support info, etc.  For it to be truly effective however we need to expand it to include a much larger segment of the customer base.  This can have both positive and negative effects.  It makes for a much larger knowledge pool to tap into, but it might also have the effect of lowering the standards for communications on the list.

 

That leads me to list etiquette.   This list has always operated at a very high level.  If the list membership begins to expand, we would like to count on the original membership to set an example and help maintain that high level of integrity.  We see the members of this list as probably being the most representative of the type of customer we want to have and keep.  Surprisingly, when we conducted our survey last year, we discovered there are still a small number of SmartCAM users who are completely unconnected with no internet or email at work OR at home.  Unfortunately we may have to leave some of them behind.  We aren't going to have the resources to do onsite visits.  We will need to conduct a lot more business (product and services) over the phone and internet.

 

Finally, I saw a comment in one of the earlier responses to 'buy American'.   I want to remind everyone that SmartCAM is a worldwide product, and the membership of this list reflects that.  We all need to remain aware of that as we post here.  Now, having said that, I think I understand the sentiment behind the statement, so given the global nature of SmartCAM,  I think the phrase 'support a living wage' conveys that same sentiment and honors the global nature of this forum, and is something we support here at MRS.

 

Thanks again for all the encouraging responses,

--gregg

 

 

 

Reply via email to