12-Apr-2015
Ritwika Mitra
NEW DELHI : Sometimes she is Shanti, sometimes Savita. She asks to be sent home 
every time she sees a staff member or a new face.
The letters to the mailing addresses she has mentioned have been returned 
undelivered. With the elderly woman unable to recollect how she ended up in 
Delhi, there remains little hope now of her being reunited with her family.
She nervously paces up and down the corridor and tells the staff she will 
recollect the “correct address” this time.
But for now, her home is the old age home in Bindapur – one of the two Delhi 
government-run homes for the elderly in the city.  She has been here for 11 
months.

The home, run by the Department of Social Welfare, houses 47 women and 13 men. 
There is only one couple, who sought accommodation here after being cheated by 
a business partner. 
Though the capacity of the home is 50, it has been stretched to accommodate 
more. Most of them are destitute, a significant number of them with no 
recollection of how they ended up in Delhi.
The police bring such cases to the old age home. Court procedures follow. In 
some cases, the department manages to reunite them with their families.
The inmates also include elderly people with no pension, and nobody to support 
them. The department allows admission for them after verification, a process 
which at times, can take months.
The Delhi government has set up maintenance tribunals in 11 districts under the 
Maintenance and Welfare of Parents and Senior Citizens Act, 2007. The act 
allows senior citizens to seek maintenance from their children if they are not 
able to fend for themselves,
“When they seek admission in the old age home, we counsel them and make them 
aware that they can appeal to the tribunal in their district. If no other 
option works out, admission here is of course open,” says Bindapur 
superintendent M C Maurya.
Restoring the elderly who have lost their way in a big city to their families 
is an important aim, explains Maurya.
The other Delhi government old age home, in Lampur, is run in collaboration 
with the NGO Delhi Brotherhood Society. Currently, there are 25 inmates there. 
Unlike in Bindapur, only 50 per cent of the places there are available free of 
charge.
The New Delhi Municipal Council has two old age homes under it, but they do not 
cater to the destitute. The Municipal Corporation of Delhi runs recreational 
centres for the elderly but no old age homes.
Bindapur is reeling under shortage of staff.      Currently, there are four 
caretakers – one female and three males – one part-time nurse and one part-time 
doctor. For emergency services, patients are mostly referred to the nearby Deen 
Dayal Upadhyay Hospital. With several inmates suffering from cardiac problems, 
the home must have a dedicated ambulance, feel staff members. 
The ratio of one female caretaker to 47 inmates is poor. Also, the 
administration needs to depute one caretaker if a patient is admitted in a 
hospital for any reason. That depletes staff strength further.
Incontinence is a problem with the elderly, and it becomes difficult to 
maintain hygiene standards with this  staff crunch.  “There is a need for 12 
caretakers who can attend to patients round the clock,” says Vineeta Sharma, 
link officer at Department of Social Welfare. 
With only one part-time nurse on the 9 am-5 pm shift, there is no expert 
attendant for inmates at night. With a significant number of inmates suffering 
from psychiatric disorders, it is necessary that a nurse is present 24x7 in the 
campus, even if its to give them prescribed medicines on time.
“Around 30 per cent of the inmates are suffering from mental illnesses. These 
patients are undergoing treatment with IHBAS (Institute of Behaviourial and 
Allied Sciences),” says Dr Sushma Gill, the part-time doctor who visits the 
home thrice a week. In most of these cases, the patients are suffering from 
amnesia.
Though the rule book says those with communicable cases cannot be granted 
admission, in some cases inmates have contagious skin diseases which put 
others' health at risk.

The medical room in the old age home is too basic, points out Dr Gill. There is 
a need to equip it with oxygen cylinders and suction machines.
H L Ghai, who spends most of his time reading newspaper, feels those suffering 
from mental illnesses should be in a separate wing.
“Otherwise, I am happy with my life here. My daughters visit me here once in a 
while,” says the 85-year-old who likes to watch the IPL cricket series and 
recite his self-composed shairi.
Though an assessment is made before allotting roommates so that there is parity 
in maintaining hygiene level in the room, it is unfair to segregate the 
mentally ill, says Sharma.
“Instead, we should focus more on coping techniques which help these 
individuals in being able to cope with the other inmates.”
But counselling has taken a back seat with the post of social welfare officer 
lying vacant at Bindapur home for over six months now.
Since the former welfare officer was promoted as superintendent, there has been 
no one to step into his shoes. “The role of a welfare officer is the most 
important in an old age home where intensive counseling is required,” says 
Sharma.
Ten sites have been identified in the city for new Delhi government-run  old 
age homes. 
“The projects are in  various stages of gaining approval. According to the 
mandate, every district will have an old age home. Once the PWD (Public Works 
Department) gives the estimates and the funds are sanctioned, the construction 
is to be completed within two years,” says P R Meena, Director, Department of 
Social Welfare.
The identified sites are Kanti Nagar, Chittaranjan Park, Rohini Sector-4, 
Paschim Vihar, Chhatarpur, Wazirpur, Geeta Colony, Janakpuri, Sarita Vihar and 
Shakur Basti.
In the first three sites, the PWD has estimated the cost to be around Rs 5.78 
crore, Rs 4.83 crore and Rs 12 crore respectively. Their capacities will vary 
from 50 to 100 inmates.
More sensitisation

“The staff at old age homes needs more sensitisation to deal with the elderly 
there. Work at the identified sites should be fast-tracked. The government 
should also consider running these old age homes on PPP (Public Private 
Partnership) basis for providing the best facilities,” said a senior 
administrative official in Department of Social Welfare.
The New Delhi Municipal Council runs two old age homes in the city – Sandhya in 
Netaji Nagar, and Aradhana on Bhagwan Das Road which house only female inmates.
At Sandhya, there are currently 52 inmates, including eight couples. There are 
17 women there. 
At the NDMC homes, the eligibility criteria for admission includes the inmates 
being physically and mentally fit. Inmates have to deposit a refundable amount 
of Rs 8,000 during admission. While the monthly charges for room on sharing 
basis is Rs 1,581, a single room goes for Rs 2,960.
“Most of the inmates here are retired government officials. Counselling and 
motivating these inmates is most important as it can control a lot of factors 
about their well-being,” said Pradeep Kumar Singh, the manager at Sandhya.
Here, the elderly can sign their attendance and go out on their will. It is 
also must for those seeking admission to have local guardians.
“In the majority of cases, their children or grandchildren come to meet them 
regularly,” says Singh.
The image of only the “abandoned” turning to old age homes should change, says 
Nimesh Kumar, who has been staying at Sandhya for 10 years now. A retired 
Indian Railways employee, he feels that old age homes should be the first 
preference of the elderly.
“Why wait to be a liability? Even the next generation should not be pushed to 
adjust with the elderly. After my wife’s death, I decided to come to the home. 
Children should be allowed to have their own lives,” says the 80-year-old 
dressed in a crisp striped kurta.
For 82-year-old Rani Kaul, whose three daughters have passed away, the place 
has been a home for the past 11 years. Beside the television serials, her daily 
dose of two strawberry ice creams is her source of happiness.
“One after lunch, the other after dinner,” chuckles Kaul as the attendant 
closed the door of her refrigerator. “Not to speak of the sneaked-in evening 
chicken kebabs,” she adds.
http://www.deccanherald.com/content/471209/no-place-like-home-elderly.html      
                                  

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