Compatibility issues between different Office versions does happen and is annoying but the goal isn't to have complete compatibility but enough to keep you buying the latest version. Problems with other word processors exist like Word Perfect and MS Works (go figure) so not just a Open/LibreOffice thing. But to be fair I remember reading even Open Office has had trouble following the standards they created for their formats. Also it probably does get annoying to call the Helpdesk to get another converter installed just to read an application or the easier route of "into the waste bin with you" (though Office 2010 should be able to read odf). Personally with Office 2013 retail being tied to a computer with no ability to move that license later to another computer I am testing LibreOffice with Office formats set as default save. Then when kids forget to save as Office formats on their home computer it will be transparent anyway (so many kids have LibreOffice installed). Like most things if you stack one side with enough quantity no matter how you still win :-)
Matthias
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