WBrown wrote:
> Are the credentials really stolen, or is the ratware actually using
> the credentials that belong on the zombied computer.  I would bet the
> later. User changes password without cleaning off the infection and
> goes right back to sending spam.

... in which case you can infer that they're infected, and the problem has gone 
from a technical one to a business one.  Do you cut off the customer's access, 
fix their infection, send them a warning note... ?

-- 
Matthew.van.Eerde (at) hbinc.com               805.964.4554 x902
Hispanic Business Inc./HireDiversity.com       Software Engineer

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