My name is conchita alvarez. I have frame relay network. I tried to improved the speed, because lately my network is going slow, and I talked to Bellsouth. They told me that with another service, the ICR, my network would improve. I contracted that service and my network didn't improved and I am paying for ICR., please: 1. How can I know if the broadband that I am paying for, is what I am receiving 2. How can I know, besides that I pay in my bill for this service (CIR), if I really have it, my rep says I have it, the technical people says I don't have it, and in reallity my network is as slow as it was before I began to pay for this service 3. At the end, which software/hardware do you recomend me for managing my network, that means to me, know how can I calculate the bandwidth that I need and how I am using my bandwidth (the one I have from bellsouth)
Thanks Conchita
