On Tue, Jan 15, 2013 at 5:44 AM, Mihai Popescu <mih...@gmail.com> wrote:
>> My apologies to all; I didn't mean to be trolling or rude back to those 
>> helpful on the list.
>
> I believe you.
>
>> I just felt off putting comments like "let-me-find-that-man-page-for-you" 
>> are not the right way to treat those who support your projects.
>
> The "project" cannot be held responsible for what people are talking
> on project's mail list. Do not confuse developers' group with list
> users group. And most of all, address that poster, not the "project"
> and all the developers.
>
>> A response back like: check the man pages, check the faqs, look on daemon 
>> forums; or google that are fine.
>
> You got some of these, too, even in the first stage.
>
>> I know it's daunting to get redundant questions all the time and have new 
>> people who don't know where to look.
>
> Trust me, some people here are still answering with patience to all of these.
>
>> Too me it's just sad to see new people treated like crud; how can you get 
>> new supporters, porters and volunteers if new people aren't welcome.
>
> You are guessing again. How do you know they are not welcomed? Why do
> you think you know how the project can get new supporters, etc ?
>
>> Even the uneducated sloppy ones can spend a few bucks on CD and T's
>
> Yes, they surely do ! But this will not buy the right to throw
> whatever you like on the lists. Nor make some technical affirmations
> without support or holding the ground for them. As Theo said many
> times, you must know your user rights. Which are not so many :-).
>
>> Anyway ... sorry to all I offended.
>
> Cheer up and do not worry, folks here are forgiving. Or not ?
>

I'm sure they'd be forgiving if you show that you can improve and
actively contribute to the community rather than continually fight
against it.

A lot of good points are made here.  The mailing list is a separate
entity to the project itself; the former is partly "run" by people who
use the project's products and also come looking for help, but happen
to see a question to which they know the answer.  Much like the
Hitch-hiker's Guide to the Galaxy, the actual work is done by someone
who walked in off the street and saw something worth doing.  Only
difference, of course, is that the people on the project itself also
work, rather than being on a perpetual lunch break.

-- 
Aaron Mason - Programmer, open source addict
I've taken my software vows - for beta or for worse

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