On Tue, 21 Mar 2006, Peter wrote:

--- Damian Gerow <[EMAIL PROTECTED]> wrote:

Thus spake Peter ([EMAIL PROTECTED]) [21/03/06 01:46]:
: > Was the Win2k box connected first?  Many (most?) Canadian cable
: > providers
: > cache the MAC address of the connected machine, and generally
: > speaking,
: > unplugging the cable modem for five minutes should re-set the
cached
: > address
: > on their side.
: >
: > Otherwise...  logs?
:
: I did hear of the caching feature so I unplugged the power but only
for
: about 10 seconds.  Five minutes you say?

Yeah, give it five minutes.  That /should/ clear it out.  (You may
want to
unplug power as well -- I've heard conflicting reports about that.)

: I don't see any logs being generated except for it not being able
to
: find a dhcp server.  On one occasion only did I see something to
the
: effect "accepted blah length not same as blah length."  Like what
it
: received was not the length of what is was supposed to receive.

Strange.  My guess is the caching -- it really is as simple as
running
'dhclient <interface>'.

You could also try calling them up to see if they cache the MAC or
not, for
how long if they do, and what it takes to flush the cache.


Well I unplugged for a good five minutes and still nothing.  Indeed, I
first heard of this caching from one of their technicians and I was
instructed to simply unplug the power cable; he did not specify a
timeout.

The device is a telephony modem (the users have opted for the videotron
"trio": cable-telephone, cable-tv, and cable-internet).  It is an Arris
TM502G.
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Also Make sure you remove the battery for 5 minutes as well.
They come with a backup battery in case the commercial power provider
goes down.

                        -Matt-

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