Hi,
I have installed MITK Workbench 2016.11 via the Windows binary. Unfortunately
it crashes on start up. My system is running Windows 7 Enterprise SP1, with
Intel onboard graphics and an Intel Xeon CPU (E3-1505M v5). As a new user, any
advice would be greatly appreciated. I have tried updating the display drivers
without success (now rolled back). The stack trace and event viewer outputs are
listed below...
With Thanks,
Alex
Event Viewer ouput:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2018-11-12T11:17:22.000000000Z
EventRecordID 68196
Channel Application
Computer 11187PHYLT.icr.ac.uk
Security
- EventData
MitkWorkbench.exe
0.0.0.0
5894cd9c
ig9icd64.dll
20.19.15.4483
57768629
c0000005
000000000058901d
23a4
01d47a794427b471
C:\Program Files\MITK 2016.11.0\bin\MitkWorkbench.exe
C:\windows\system32\ig9icd64.dll
865d3a41-e66c-11e8-b22c-9cebe839a94e
Debug Diagnostic Tool Full Call Stack:
Full Call Stack
Function
Arg 1
Arg 2
Arg 3
Arg 4
Source
ig9icd64!DllMain+1306d
00000000`48ede490
00000000`00405cd0
00000000`00000000
00000000`00000000
ig9icd64!RegisterProcTableCallback+18da96
00000000`48ede490
000007fe`d6e6ca86
00000000`48cc68f8
00000000`00000000
ig9icd64!RegisterProcTableCallback+469075
00000000`00000000
00000000`48cb5600
00000000`00000000
00000000`00000000
ig9icd64!RegisterProcTableCallback+469144
00000000`00000001
00000000`492e9380
00000001`c0003140
00000000`80000b00
ig9icd64!RegisterProcTableCallback+19384e
00000000`48cb5580
00000000`488effe8
00000000`48e0e8a0
00000000`00000000
ig9icd64!RegisterProcTableCallback+196728
00000000`00000000
0000013d`0000013d
00000000`00000000
00000000`00000000
ig9icd64!RegisterProcTableCallback+187b4f
00000000`00000000
000007fe`d6f0abaa
00000001`00000002
00000000`80000b00
ig9icd64!RegisterProcTableCallback+19d22e
00000000`488effe8
00000000`49289930
00000000`48e0e8a0
00000000`00000040
ig9icd64!RegisterProcTableCallback+43ea0f
00000000`0000000e
00000000`492e9380
00000000`48e0e8a0
000007fe`d75a4028
ig9icd64!RegisterProcTableCallback+18d558
00000000`48e0e8a0
00000000`488effe0
00000000`00000000
00000000`48e0e8a0
ig9icd64!RegisterProcTableCallback+18ce9b
00000000`48e0e8a0
00000000`4c747080
00000000`4c747080
00000000`492e9380
ig9icd64!DllMain+123c8
00000000`492e9380
00000000`492e9380
00000000`48caf6a0
000007fe`d6f052bc
ig9icd64!RegisterProcTableCallback+e2261
00000000`48e0e8a0
000007fe`d69a4de3
80000000`00000000
00000000`4b6867a0
ig9icd64+14ec8
00000000`48caf6a0
00000000`492e9380
00000000`62010c69
00000000`00405cd0
ig9icd64!DrvSetContext+1fb
00000000`48f35a10
00000000`00000003
000007fe`e1944d70
00000000`00001aac
opengl32!MakeAnyCurrent+23e
00000000`62010c69
00000000`6a5f0000
00000000`48a42d60
00000000`0033f720
opengl32!wglMakeCurrent+154
00000000`48a42d60
00000000`003de3a0
00000000`003b6b00
00000000`003de3a0
vtkRenderingOpenGL_7_0!vtkWin32OpenGLRenderWindow::MakeCurrent+161
00000000`001ba940
00000000`48a42d60
00000000`00000000
000007fe`ebeb3b49
vtkRenderingCore_7_0!vtkRenderWindow::DoStereoRender+1b
00000000`48a42dd8
00000000`468fd3a0
00000000`4b82b090
00000000`468fd390
vtkRenderingCore_7_0!vtkRenderWindow::DoFDRender+3f7
00000000`48a65b60
00000000`00000000
00000000`48a65b60
000007fe`d393f1cc
vtkRenderingCore_7_0!vtkRenderWindow::DoAARender+4d0
00000000`00000005
00000000`48a3b050
00000000`00000000
00000000`48a42d60
vtkRenderingCore_7_0!vtkRenderWindow::Render+354
00000000`48a3b050
00000000`003de3a0
00000000`468fd3a0
00000000`48bad970
MitkCore!mitk::RenderingManager::ForceImmediateUpdate+13b
00000000`4542ee50
00000000`48a42d60
00000000`4c829390
00000000`468fd390
MitkCore!mitk::RenderingManager::ExecutePendingRequests+32
00000000`003d22e0
00000000`003de3a0
00000000`003b6b00
00000000`003de3a0
MitkQtWidgets!QmitkRenderingManager::event+1d
00000000`003d22e0
00000000`003de3a0
00000000`468fd390
00000000`4c829390
Qt5Widgets!QApplicationPrivate::notify_helper+140
00000000`003d22e0
00000000`001babe0
00000000`4c829390
00000000`003d22e0
Qt5Widgets!QApplication::notify+1b72
00000000`003da210
00000000`003da210
00000000`4c829390
00000000`4894d700
MitkAppUtil!QmitkSafeApplication::setSafeMode+5d
00000000`4c829390
00000000`4c829390
00000000`00000001
00000000`468fd390
Qt5Core!QCoreApplication::notifyInternal2+b9
00000000`4cb0b6d0
00000000`4cb0b6d0
00000000`4c829390
00000000`00000000
Qt5Core!QCoreApplicationPrivate::sendPostedEvents+221
00000000`003b6b10
00000000`00000000
00000000`003ff910
00000000`001bb620
qwindows!qt_plugin_query_metadata+24cf
00000000`00000401
00000000`00000000
00000000`001bb6f9
000001e9`004aa5e0
Qt5Core!QEventDispatcherWin32::processEvents+e15
00000000`00000000
00000000`00000038
00000000`001bb808
00000000`00000020
user32!UserCallWinProcCheckWow+1ad
00000000`001bb8e8
00000000`6ad43c10
00000000`003ff910
00000000`00957b90
user32!DispatchMessageWorker+3b5
00000000`003f2988
00000000`003f2901
00000000`6ad43c10
00000000`00000001
Qt5Core!QEventDispatcherWin32::processEvents+546
00000000`001bf8e8
00000000`00000024
00000000`00000000
00000000`003da210
qwindows!qt_plugin_query_metadata+24a9
00000000`003d22e0
00000000`00000014
00000000`001bed18
00000000`003b6ae0
Qt5Core!QEventLoop::exec+1b3
00000000`003af360
00000000`00000000
00000000`003b6ae0
00000000`001bf308
Qt5Core!QCoreApplication::exec+147
00000000`00000000
00000000`48e0e180
00000000`001bf308
00000000`003b6a60
liborg_blueberry_ui_qt!berry::Workbench::RunUI+ef
00000000`001bef60
00000000`46b24210
00000000`00000000
00000000`00000007
liborg_blueberry_ui_qt!berry::Workbench::CreateAndRunWorkbench+33
00000000`001bf4d0
00000000`46b24200
00000c44`5aa88917
00000000`46a72550
liborg_mitk_gui_qt_extapplication+130e
00000000`46a875a0
00000000`46b24210
00000000`001bf4d0
00000000`46af7890
liborg_blueberry_core_runtime!berry::IBerryPreferences::ChangeEvent::GetOldValue+491
00000000`46af7411
00000000`46afbe90
00000000`001bfab0
00000000`46afbe90
CTKPluginFramework!ctkServiceRegistration::d_func+5eb
00000000`46afbe90
00000000`001bf4d0
00000000`00000000
000007fe`e13d6f14
CTKPluginFramework!ctkServiceRegistration::d_func+740
00000000`46afbe90
00000000`46afbe90
00000000`001bfab0
00000000`ffffffff
CTKPluginFramework!ctkPluginFrameworkLauncher::run+2e0
00000000`001bf800
00000000`001bf8e8
00000000`001bf8e8
00000000`001bf8f8
CTKPluginFramework!ctkPluginFrameworkLauncher::run+121
000007fe`e1455128
00000000`00000000
00000000`003d2ba0
00000000`029e4360
MitkAppUtil!mitk::BaseApplication::main+f2
00000000`6adf8d68
00000000`00000000
00000000`003d9f70
00000000`001bfa10
PocoUtil!Poco::Util::Application::run+45
00000000`001bf9f0
00000000`00000000
00000000`00000000
00000000`00000000
MitkWorkbench+1424
00000000`003be6d0
00000000`00000000
00000000`00000000
00000000`003cee50
MitkWorkbench+2434
00000000`00000001
00000000`00000000
00000000`00000000
01d47a79`44779990
MitkWorkbench+1783
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
kernel32!BaseThreadInitThunk+d
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
ntdll!RtlUserThreadStart+1d
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
Exception Information
IG9ICD64!DLLMAIN+1306DWARNING - DebugDiag was not able to locate debug symbols
for ig9icd64.dll, so the information below may be incomplete.
In MitkWorkbench.exe.9124.dmp the assembly instruction at
ig9icd64!DllMain+1306d in C:\Windows\System32\ig9icd64.dll from Intel
Corporation has caused an access violation exception (0xC0000005) when trying
to read from memory location 0x000000d0 on thread 0
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