On Sun, Mar 24, 2002 at 08:39:24PM -0500, Stephan Edelman wrote:
> Hello all,
>
> This problem has just cropped up with an upgrade of Apache and mod_ssl.
>
> When our customers are browsing our site securely and "pause" while filing in
>information (into an order form, for example), the Apache server closes the
>connection (presumably because it was a keepalive connection and it timed out), but
>when the customer does a submit of the orderform, a "Page cannot be displayed"
>message comes up.
>
> Looking into this a bit closer, the web server is indeed closing the connection, but
>the browser still thinks it's connected. When the user POSTs the form, a TCP
>connection-reset is sent back, causing the browser to display "Page cannot be
>displayed or DNS error" (in IE 6).
>
> Incidently, when the user takes less time to fill in the order form (i.e., before
>Apache closes the connection) the order form can be submitted just fine.
>
> This is what shows up in the ssl_engine_log file:
>
> [24/Mar/2002 20:23:05 22913] [info] Connection to child 7 closed with standard
>shutdown (server secure.newace.ca:443, client 204.92.222.5)
>
> We're running Apache/1.3.23 (Unix) PHP/3.0.18 mod_ssl/2.8.7 OpenSSL/0.9.6c, on
>Kernel 2.4.17 SMP.
>
> Is there a way to specify the timeout in Apache, or mod_ssl? Any suggestions? Please
>reply to my email and this list.
>
Could you try with another browser instead of ie - the error messages in ie are
not very useful for debugging. Given that the browser is ie, then you're
probably hitting one of the BrowserMatch directives - another thing to check is
your SSLSessionCache settings.
vh
Mads Toftum
--
With a rubber duck, one's never alone.
-- "The Hitchhiker's Guide to the Galaxy"
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