Hello all,
This problem has just cropped up with an upgrade of
Apache and mod_ssl.
When our customers are browsing our site securely
and "pause" while filing in information (into an order form, for
example), the Apache server closes the connection (presumably because it was a
keepalive connection and it timed out), but when the customer does a submit of
the orderform, a "Page cannot be displayed" message comes up.
Looking into this a bit closer, the web server is
indeed closing the connection, but the browser still thinks it's
connected. When the user POSTs the form, a TCP connection-reset is sent back,
causing the browser to display "Page cannot be displayed or DNS error" (in IE
6).
Incidently, when the user takes less time to fill in the
order form (i.e., before Apache closes the connection) the order form can be
submitted just fine.
This is what shows up in the ssl_engine_log
file:
[24/Mar/2002 20:23:05 22913] [info] Connection to
child 7 closed with standard shutdown (server secure.newace.ca:443, client
204.92.222.5)
We're running Apache/1.3.23 (Unix) PHP/3.0.18 mod_ssl/2.8.7
OpenSSL/0.9.6c, on Kernel 2.4.17 SMP.
Is there a way to specify the timeout in Apache, or
mod_ssl? Any suggestions? Please reply to my email and this list.
Regards,
Stephan.
---
Stephan A. Edelman, B.Eng.
NewAce
Corporation
http://www.newace.com
Toll Free:
1-877-463-9223 x21
Tel: +1 519 336-4837 x21
Fax:+1 519
336-4046
