Hi all,

Encryption isn't a strong point for me unfortunately...

We have a website at http://www.mobiles.co.uk, which as part of the
ordering process connects to our Apache 1.3.22/mod_ssl RedHat machine,
and speaks SSL (the point at which it changes to
https://secure.mobiles.co.uk ).

We have had a few complaints from customers that they have been unable
to connect to the secure parts of our sites. Having ruled out
connectivity issues, and done some VMWare testing at home, I concluded
that the affected versions were (I think) all versions of IE with cypher
strengths of 56-bits. As soon as I patched the virtual machines with the
high-encryption pack, they sprung into life.

So my question really is this: Do I need to look for a problem in the
httpd.conf of our server, do I look for a problem with the
certificate/intermediate certificate, or do I just give up, and just
live with the fact that half our customers can't connect to our site?

I had originally assumed this was to do with a bug in early
implementations of IE5, but since then we have had reports of the same
behaviour in IE6 (which initially comes in 56-bit flavour under win2k
unless patched).

I have had no help from verisign, other than the usual confused
gibberings I have come to expect from them, so I hoped someone out there
might have a clue I can carry on with?

Thanks,

L

-- 
Louis Sabet <[EMAIL PROTECTED]>
http://www.webtedium.com/


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