I'll bet you're right Connie. Small businesses don't last as long as Dwyer has by ticking off their customers on a regular basis. They put out a pretty good product and deserve the benefit of the doubt on this one.
Jim M-17 "Spirit" On Jun 8, 2008, at 7:54 AM, [EMAIL PROTECTED] wrote: > Hi Jim, > > When I got a replacement mast for my M15 #400, I drove to Dwyers shop > and he fabricated the mast and gate opening while I waited. > > It's a small family run shop; he does the fabricating and his wife > does > the bookkeeping and collects the cash. > > I found them to be very congenial people. > > Perhaps you called when the UPS man was coming in the door with a > delivery, or making a pickup... > > Connie > > James Poulakis wrote: >> Hi Blake, >> >> Did you have any person-to-person contact with Dwyer? If so, how was >> the service? I ask because my only phone call to Dwyer (a simple >> mast gate inquiry) went went comically awry. Maybe I caught their >> customer service guy right after he sent an alimony check or >> something. >> >> Jim >> M-17 "Spirit" >> >> On Jun 7, 2008, at 12:41 PM, Blake Reimer wrote: >> >> >>> Now that I am back in my summer sailing mode, I started reading the >>> MontyBlog again.... >>> I just ordered new shrouds, tangs, sailstop and boom vang from >>> Dwyer Aluminum Mast Co (find it on the web) for my Monty15, >>> The whole tab including UPS ground was about $160, an excellent >>> bargain in my books and a considerable discount from the list >>> prices on their site (I think they said 40%). It took them about 9 >>> days to make up the shrouds and send them - not blindingly fast, >>> but not bad. I think most M-15's come with a lot of Dwyer parts to >>> begin with.... >>> Also, if you are willing to poke around on ebay, I managed to get a >>> new Harken mainsheet assembly for less than half of West Marine's >>> price. It got here brand new, as advertised, in original packaging >>> in four days. I will still support West Marine and the other local >>> chandlers here in Santa Cruz (in fact, I am on my way to WM today), >>> but I still look for a bargain when I have the time.... >>> Blake Reimer >>> M-15 IOTA >>> _______________________________________________ >>> http://mailman.xmission.com/cgi-bin/mailman/listinfo/ >>> montgomery_boats >>> >> >> >> _______________________________________________ >> http://mailman.xmission.com/cgi-bin/mailman/listinfo/montgomery_boats >> >> > > _______________________________________________ > http://mailman.xmission.com/cgi-bin/mailman/listinfo/montgomery_boats _______________________________________________ http://mailman.xmission.com/cgi-bin/mailman/listinfo/montgomery_boats
