Hallo MOPO

Speaking as a buyer, I've had more bad experiences with mis-sold items in the 
last 2 years than in the 8 years prior to that.  I'm not particularly buying 
more stuff either (I buy maybe a few items each month) so something seems like 
it's amiss in this downturned economy

In recent months there's been the Mint one-sheet that arrived torn and re-taped 
(a copy the seller had tried to flog earlier in the year with no takers), there 
was the Advance poster that turned out to be an International Advance (despite 
the 'clear' image/description) and a poster with more insect damage than a 
post-atomic New Mexico.

I'm not saying the sellers didn't go to efforts to rectify this, but if too 
many purchases slip into arbitration it becomes a drag.


Several times I've been sent a different copy to the one I bought.  Sometimes 
the difference is subtle, sometimes it is bone-shakingly obvious.  This has 
happened maybe four times in the last couple of years, which doesn't seem a lot 
unless you consider that I buy infrequently.

Guess how many times I've been incorrectly sent a better quality or higher 
value poster?  That's right, a total of zero times.

Where's the law of averages when you need him?   I suspect Buyers are being 
unnecessarily ornery not because of one bad transaction, but because there have 
been several occasions where they may feel they're being taken.  The one where 
they kick-off is the straw that broke the camel's back.

I do most of my purchasing from emovieposter.com these days with none of these 
headaches.

Just my 5c.


Neil



________________________________
From: Geraldine Kudaka <gkud...@rocketmail.com>
To: MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Friday, 28 October 2011, 14:11
Subject: Re: [MOPO] Lame return reasons


Sorry, Peter, as a buyer on ebay I have to say I lean towards your buyer. There 
are so many scams on ebay -- many of which are reported here on MOPO -- that 
its no wonder she's paranoid. The slightest whiff of being scammed sends a 
buyer into conniptions. 


The problem (in this case) is not the buyer but the thieving sellers who are 
scamming buyers. 


Its easy to blame the buyer, but look at it... what makes ebay run? Its the 
buyer. If the buyers didn't buy, sellers wouldn't have the money to pay their 
ebay fees. What makes buyers run? Bad sellers.


While its understandable being angry over the buyer's chargeback, you know she 
can retract the chargeback -- which she won't do if you take a hostile attitude 
towards her.  


If you have to suck it up in order to make nice with her, its because of bad 
sellers. You made a small, honest mistake and she over-reacted.



________________________________
From: peter contarino <pcontar...@triad.rr.com>
To: MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Thursday, October 27, 2011 6:56 PM
Subject: Re: [MOPO] Lame return reasons


I have a good one from today actually. A woman bought an Empire Strikes Back 
style “A” one sheet from me on ebay. I have several copies and instead of 
pulling the copy I photographed for the listing, I mistakenly pulled one marked 
International on the bottom. She received and alerted me to this. I told her no 
worries, send back and I will send the correct one and refund shipping. I 
received a nasty email today telling me that she wanted her money back and 
threatened negative feedback because I wasn’t home yesterday when they tried to 
deliver it. I told her fine, sorry for not canceling my entire schedule for the 
week while awaiting her poster. I told her I would refund her entire costs 
including the two shipping charges she incurred. I then went to paypal and she 
had already filed a dispute so now the transaction and money are frozen while 
they look into it. I wrote her and told her the situation and pointed out that 
it is unreasonable buyers like
 her that have caused a lot of good dealers to forego selling on ebay. I see a 
negative blemish on my perfect feedback score on the horizon…
 
Peter 
 
From:MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Steven Hill
Sent: Thursday, October 27, 2011 12:44 PM
To: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: [MOPO] Lame return reasons
 
I'm curious to hear some stories from poster dealers regarding the reasons some 
people come up with when they want to return an item they have bought. For 
example, do people return an Australian daybill saying "I thought it was an 
insert"? And I'm sure you've all had "I thought I was buying a DVD". :) Tell 
some stories!
 
--
Steven Warren Hill
 shil...@sbcglobal.net shil...@yahoo.com
 
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