I'm with Neal.. the past year I have had more problems with sellers than I have in the 10 years prior

At 06:42 AM 10/28/2011, Neil Jaworski wrote:
Hallo MOPO

Speaking as a buyer, I've had more bad experiences with mis-sold items in the last 2 years than in the 8 years prior to that. I'm not particularly buying more stuff either (I buy maybe a few items each month) so something seems like it's amiss in this downturned economy

In recent months there's been the Mint one-sheet that arrived torn and re-taped (a copy the seller had tried to flog earlier in the year with no takers), there was the Advance poster that turned out to be an International Advance (despite the 'clear' image/description) and a poster with more insect damage than a post-atomic New Mexico.

I'm not saying the sellers didn't go to efforts to rectify this, but if too many purchases slip into arbitration it becomes a drag.

Several times I've been sent a different copy to the one I bought. Sometimes the difference is subtle, sometimes it is bone-shakingly obvious. This has happened maybe four times in the last couple of years, which doesn't seem a lot unless you consider that I buy infrequently.

Guess how many times I've been incorrectly sent a better quality or higher value poster? That's right, a total of zero times.

Where's the law of averages when you need him? I suspect Buyers are being unnecessarily ornery not because of one bad transaction, but because there have been several occasions where they may feel they're being taken. The one where they kick-off is the straw that broke the camel's back.

I do most of my purchasing from emovieposter.com these days with none of these headaches.

Just my 5c.

Neil



From: Geraldine Kudaka <gkud...@rocketmail.com>
To: MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Friday, 28 October 2011, 14:11
Subject: Re: [MOPO] Lame return reasons

Sorry, Peter, as a buyer on ebay I have to say I lean towards your buyer. There are so many scams on ebay -- many of which are reported here on MOPO -- that its no wonder she's paranoid. The slightest whiff of being scammed sends a buyer into conniptions.

The problem (in this case) is not the buyer but the thieving sellers who are scamming buyers.

Its easy to blame the buyer, but look at it... what makes ebay run? Its the buyer. If the buyers didn't buy, sellers wouldn't have the money to pay their ebay fees. What makes buyers run? Bad sellers.

While its understandable being angry over the buyer's chargeback, you know she can retract the chargeback -- which she won't do if you take a hostile attitude towards her.

If you have to suck it up in order to make nice with her, its because of bad sellers. You made a small, honest mistake and she over-reacted.


From: peter contarino <pcontar...@triad.rr.com>
To: MoPo-L@LISTSERV.AMERICAN.EDU
Sent: Thursday, October 27, 2011 6:56 PM
Subject: Re: [MOPO] Lame return reasons

I have a good one from today actually. A woman bought an Empire Strikes Back style “A” one sheet from me on ebay. I have several copies and instead of pulling the copy I photographed for the listing, I mistakenly pulled one marked International on the bottom. She received and alerted me to this. I told her no worries, send back and I will send the correct one and refund shipping. I received a nasty email today telling me that she wanted her money back and threatened negative feedback because I wasn’t home yesterday when they tried to deliver it. I told her fine, sorry for not canceling my entire schedule for the week while awaiting her poster. I told her I would refund her entire costs including the two shipping charges she incurred. I then went to paypal and she had already filed a dispute so now the transaction and money are frozen while they look into it. I wrote her and told her the situation and pointed out that it is unreasonable buyers like her that have caused a lot of good dealers to forego selling on ebay. I see a negative blemish on my perfect feedback score on the horizon…

Peter

From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Steven Hill
Sent: Thursday, October 27, 2011 12:44 PM
To: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: [MOPO] Lame return reasons

I'm curious to hear some stories from poster dealers regarding the reasons some people come up with when they want to return an item they have bought. For example, do people return an Australian daybill saying "I thought it was an insert"? And I'm sure you've all had "I thought I was buying a DVD". :) Tell some stories!

--
Steven Warren Hill shil...@sbcglobal.net shil...@yahoo.com

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