I don't know. I have had sites where I showed up the first day and the file
systems were pretty full because of the FDC issues. But as things got under
control and the environment stabilized the issue of FDC's showing up became
became lees of an issue if non-existent. I don't recall being iat a site
where the FDC continued to run "out of hand" after making the environment
"well".

bobbee


From: Bill Anderson <[EMAIL PROTECTED]>
Reply-To: MQSeries List <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: Do go looking for FDCs when "nothing" is wrong?
Date: Thu, 8 Jan 2004 13:20:17 -0500

I just had to ring in on this one. The thing is, the queue manager seems to
have sort of a "hair trigger" in regard to what sort of problems cause it
to write an FDC file. I find them often, and have no way of quickly
determining why it (more commonly they) are there. If I got serious about
hunting them down every time, I could make a career out of It. It doesn't
help any that little or no documentation exists on how to effectively
troubleshoot using one. On more than one occasion I have opened a ticket
with IBM to help me solve a problem where FDC files were produced, and had
a 2nd level support person tell me to send them, but they don't often
contain much useful data.

I do think it is wise to automate handling them. I need to find the time to
write a script that not only finds them but potentially parses them and
write things like the date / time stamp, program name, and probe
description (just to name a few) to a log file that could be imported into
a spread sheet. Then you could look for trends. If something specific
continues to occur over and over, that would be justification to launch a
science project to determine why, and fix it.

I would love to know enough about FDC files to write a program, or Perl
script that could parse hundreds of them and write a report based on some
key data. But that's not likely to wind up on my project plan list any time
soon!


Cheers


Bill Anderson
Senior Systems Analyst
SITA Atlanta, GA
770-303-3503 (office)
404-915-3190 (cell)
[EMAIL PROTECTED]
http://www.mconnect.aero/

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