Roger,

And do you see patrolpsf.exe running? I had experience that this locked
amqmperf and amqxcs2 dll.  Listdll is able to display that.

Cheers,

Ian

-----Original Message-----
From: MQSeries List [mailto:[EMAIL PROTECTED] Behalf Of Potkay,
Peter M (PLC, IT)
Sent: Wednesday, 23 June 2004 7:12 AM
To: [EMAIL PROTECTED]
Subject: Re: Windows 2000 Server and CSD07 problem


Fun is, huh?

Go to sysinternal.com, and download listdlls.exe. It is a lifesaver. Then
follow the below steps. Process Explorer is also found at sysinternals.
This has always worked, and I have dealt with CSD upgrades on 5.3 about 50
times. Ya know, this was never such an issue at 5.2.1.....why did 5.3 make
it so bad.



1.Put the listdlls.exe into a folder on the server, like maybe
E:\Programs\IBM\MQSeries\MQSupportTools.

2.CD into that directory from the dos prompt.

3.Run the executable, and pipe the output into a text file. Here is a sample
of what you would type assuming you placed the executable file as in step 1:
E:\Programs\IBM\MQSeries\MQSupportTools\listdlls.exe >DLLOutput.txt

4.Open DLLOutput.txt and do a search on "MQ". Scroll up to see what .exe is
using this MQ dll.

5.Stop the application that is using the MQ dll and you should be all set.
If you do not recognize what this  .exe is, use Process Explorer
(procexp.exe). You can find the exe in there, and it will tell you what app
it is.




-----Original Message-----
From: Roger Lacroix [mailto:[EMAIL PROTECTED]
Sent: Tuesday, June 22, 2004 5:05 PM
To: [EMAIL PROTECTED]
Subject: Re: Windows 2000 Server and CSD07 problem


Hi,

Of your list of files, besides IBM MQSeries, we have Windows Management
Instrumentation and stopping it did not help.

Regards,
Roger Lacroix


Quoting "Potkay, Peter M (PLC, IT)" <[EMAIL PROTECTED]>:

> Roger, I am gonna guess this is just more typical MQ locked files, and
> nothing specific to CSD07. Try the following, I wrote this up for my team
> because we constantly deal with this:
>
> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> When applying a CSD, no MQSeries dlls can be held by any programs. This
step
> will insure that all MQSeries dlls are released.
> a.      Go to Services and stop the IBM MQSeries Service. Wait a minute or
> so, and if still present after 1 minute, right click on the MQServices
Icon
> in the Task bar to stop WebSphere MQ and again to hide the icon. Give it
> (amqsvc.exe) a minute to drop out of the Task Manager after hiding it.
> b.      The services listed in Appendix A should also be stopped when
trying
> to install the CSD. They have all been known to hold onto MQ dlls.
>
> Appendix A
> Windows Services That Use MQSeries Files
> The following is a list of services that typically run on Windows Servers
at
> The Hartford. All have been know to interfere with MQSeries Installs /
> Upgrades due to the fact that they use MQSeries dlls. If MQSeries dlls are
> in use, MQ will not allow you to upgrade MQ.
>
> Use this as a checklist to know which Services you shut off, so that you
can
> restore them all back to their prior state upon completion of your
MQSeries
> work on this server.
>
> 1.      BGS_SDService                           Manual or Automatic
> 2.      BMC Software                            Manual or Automatic
> 3.      CPQHosts                                        Manual or
Automatic
> 4.      Compaq EcoTools                         Manual or Automatic
> 5.      Compaq Versioning Control               Manual or Automatic
> 6.      IBM MQSeries                            Manual or Automatic
> 7.      IBM MQSI Broker                         Manual or Automatic
> 8.      IBM MQSI Configuration Manager  Manual or Automatic
> 9.      Norton Anti Virus                               Manual or
Automatic
> 10.     Performance Data Log Service            Manual or Automatic
> 11.     QPASA (all three components)            Manual or Automatic
> 12.     SMV Collector                           Manual or Automatic
> 13.     Tivoli                                  Manual or Automatic
> 14.     Windows Management Instrumentation      Manual or Automatic
> 15.     BMC is also known to hang onto to MQ Files, but it is not a
service.
> You may need to manually kill it using procexp.exe. BMC is not always
> present, so you may not want to bother looking for this unless the CSD
> install cries about locked files even after stopping all of the above. Use
> listdlls.exe to see what is holding an MQSeries file; use procexp.exe to
> kill it if you can't find it in Task Manager or Services.
>
>
>
>
>
>
> -----Original Message-----
> From: Roger Lacroix [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, June 22, 2004 3:58 PM
> To: [EMAIL PROTECTED]
> Subject: Windows 2000 Server and CSD07 problem
>
>
> Help please,
>
> Box:
> Windows 2000 Server SP4 (dual CPU)
>
> Today I installed WMQ v5.3 with CSD01 using Terminal Services (to D: drive
> of
> server) and the install went fine (I copied the CD to a local drive then
did
> the install from it).  As I said, everything went fine and I reboot the
> server.
>
> After the reboot, I downloaded CSD07.  First I stopped the MQ Services and
> clicked 'Hide the icon'.  Check Task Manager for any AMQ*** or RUNMQ***
> tasks
> and there were none.
>
> Under Terminal Services launched the CSD07 (U200212A.exe) and goes fine
> until it
> gets to'Checking files; please wait' (the 2nd time). Then I get the
> following
> error:
> 'IBM WebSphere MQ files are in use. Stop activity and retry. (AMQ4757)'
>
> I have rebooted the server 2 twice now, stopped services, checked the Task
> Manager and I don't see anything MQ related running.  I have NOT even
> defined a
> queue manager yet on this server!!
>
> Could it be a problem with Terminal Services??  Or is CSD07 like CSD06
where
> it
> wasn't fully baked by IBM?
>
> Anyone have an idea or comment?
>
> Regards,
> Roger lacroix
> Capitalware Inc.
>
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