AEM works through GPO settings. AEM is rubbish and provides no value in my 
opinion. You do not need a SCOM agent on a desktop for AEM to function.

There are Windows client MPs that can be imported into SCOM and used by SCOM 
agents running on Windows client operating systems.

I am not sure how AEM is licensed by Microsoft should pay you to use it IMO.

I haven't worked with the Dell Client Pack so I can't comment on that. One 
challenge that we did run into a few years back was the need to monitor HP 
client blades for hardware issue and at the time HP's blade MP didn't support 
the discovery and monitoring of the client blade hardware that the client had 
purchased. We wrote a custom MP to fix that.

Rory McCaw
Managing Principal Consultant, Infront Consulting Group
[email protected]<mailto:[email protected]>

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From: [email protected] [mailto:[email protected]] On 
Behalf Of JRIT
Sent: Thursday, August 29, 2013 8:37 PM
To: [email protected]
Subject: Re: [msmom] SCOM to monitor Desktops

Thanks guys, can you help me with some other questions?

1. I remmember in SCOM 2007 we had some kinds of Desktop monitoring, but now in 
SCOM 2012 I saw in technet docs only AEM. Is it right? I have now only AEM?
2. Desktop Management Pack works with AEM? or need to install SCOM agent on 
Desktop?
3. If I work only with AEM, need I a client ML for each desktop? or I need 
Client ML just for desktops with SCOM Agent installed?
4. Do you guys saw DELL Client Management Pack? This works fine? This brings me 
more details than AEM?
tnx a lot,

2013/8/29 Rory McCaw 
<[email protected]<mailto:[email protected]>>
We've done a fair amount of desktop monitoring in Point of Sale and trading 
floor environments. We've found that it's not about volume of information on 
desktops, it's more about monitoring for targeted scenarios.

For example in a capital markets trading floor environment, we monitor for the 
Bloomberg connection on the desktops to ensure that traders systems are 
pointing to the production Bloomberg server and not the UAT server. We monitor 
for the performance of individual instances of an application so that if one 
instance hangs , we can kill that instance without having to kill all 
instances. For PoS systems, we monitor for connectivity to the backend 
processing server through a synthetic transaction as well as local resources 
like paper for the printing of receipts.

Setting up maintenance mode schedules for desktops or PoS are also a very 
important part of monitoring for systems that are not 'always on' like servers 
are as during business downtime periods such as when a theatre is closed from 1 
am to 10 am, and the PoS systems are powered down for energy savings, you don't 
want to get heartbeat alerts or other alerts or for the unavailability to 
affect your availability metrics.

Rory McCaw
Managing Principal Consultant, Infront Consulting Group
[email protected]<mailto:[email protected]>
M. 425-736-5803<tel:425-736-5803>
O. 416-503-8350 x21<tel:416-503-8350%20x21>
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From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] 
On Behalf Of Kevin Holman
Sent: Thursday, August 29, 2013 9:46 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [msmom] SCOM to monitor Desktops

The majority of desktop monitoring I have seen is specific role machines 
running a desktop OS.  Such as embedded/full OS POS machines, ATM, Kiosk, and 
those get monitored just like servers or critical services.

I have also seen a fair amount of desktop monitoring that is done just to be 
proactive... such as VERY lightweight monitoring of event logs for disk 
errors/bad blocks/NTFS issues, lightweight performance reporting, inventory 
correlation.  The agent queues this data and then sends it in to a MS whenever 
the laptop is online.  Our client monitoring MP's are very light, and we don't 
monitor up/down/HB failure by default on client OS.

It works quite well, you just don't treat them like critical 24x7 services.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Thompson, Joseph W (Joe)

Sent: Thursday, August 29, 2013 8:36 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [msmom] SCOM to monitor Desktops

We have some field automation desktops that couldn't run a server os, so we use 
client monitoring for those. I couldn't imagine monitoring a standard users 
desktop

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of JRIT
Sent: Thursday, August 29, 2013 8:20 AM
To: [email protected]<mailto:[email protected]>
Subject: [msmom] SCOM to monitor Desktops

Folks,

What is the good, the bad, and the ugly when we think use SCOM to monitor 
Desktops?
Tnx


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