Hi Pete Your assumption is correct the ping happens from the rms Andrew From: [email protected] To: [email protected] Subject: [msmom] Failed to Connect to Computer / Computer not Reachable not clearing Date: Fri, 28 Mar 2014 12:16:00 +0000
All, We are seeing that we are getting lots of false positive alerts for Failed to Connect/Computer Not Reachable for all the servers we have managed via gateways. This server is online and reporting Agent Healthy and is infact sending alerts! Q. The ping test to determines the final step before raising this alert is it undertaken from the gateway or from somewhere else like the RMS or MS. This is critical to know as we have in excess of 3,000 servers all behind Gateways (different customers) Cheers Peter Hakesley PJH2711-RIPE, CDCT, MBCS SCC Services Data Centre Operations - Service Implementation - Enterprise Systems Engineer SCC Cole Valley 1, 20 Westwood Avenue, Tyseley, BIRMINGHAM B11 3RZ Tel: +44 (0)845 351 0680 xtn 4006 eMail: [email protected] Web : www.scc.com
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