I did not suggest "moving to a forum with folders".

You might want to re-read what I posted under that light... ;-)


On 5 Apr., 03:16, Neal <[email protected]> wrote:
> OK so I'm not sure why you are arguing with someone that is basically
> agreeing with you.
>
> For the record, my reference about folders was in relationship to the
> original post.  Basically, concerning "this forum is a mess" and
> people suggesting that MLO move to a forum with folders.  I was not
> suggesting GetSatisfaction used folders.  You might want to re-read
> what I posted under that light...
>
> On Apr 4, 3:20 pm, "Richard Collings" <[email protected]> wrote:
>
> > I think you ought to take a closer look at GetSatisfaction because it
> > doesn't work in the way you describe - eg there is no concept of folders -
> > and it has capabilities which address virtually all of your issues - indeed
> > if effectively implements your two step idea!
>
> > Firstly,  it encourages people to start by asking questions and before you
> > can post,  it parses the question and looks for threads on  the topics
> > covered in the question and displays these before you can actually post.
> > This works pretty well in my experience so the forum become an excellent
> > place for people to ask questions.
>
> > Secondly,  it appears to have quite a powerful moderation facility - for
> > example you can merge threads (which also deals with the misposting
> > problems).  I would also guess that the moderator can change a thread marked
> > as an idea into a question.
>
> > The combination of these two sets of capabilities turn it into a powerful
> > tool because you don't get a proliferation of threads on the same topic.
> > Certainly my experience of using it to find out about how Balsamiq worked
> > was a very positive one - I was able to find answers to most of my questions
> > very quickly in a way that would not have been possible had they been using
> > a Google Group or a standard forum.
>
> > Richard
>
> > -----Original Message-----
> > From: [email protected]
>
> > [mailto:[email protected]] On Behalf Of Neal
> > Sent: 04 April 2010 5:48 p
> > To: [email protected]
> > Subject: Re: [MLO] getsatisfaction for MLO?
>
> > I'm not a big fan of the idea to move to a forum simply to get folders.
> > Folders have two problems in my opinion.  First, they are only as good as
> > the posters willingness to only post in the "correct" ones.   As an example,
> > look at all the people that post cell phone questions in the main group and
> > not the mobile MLO group.
>
> > The second is that threads change.  An original "bug" request or a "how to
> > do something" request can turn into a feature request.  Or vica versa for
> > that matter.  I've seen a number of "feature" requests get responded with
> > "well you can already do that in MLO"...
>
> > Posting a "new feature" request should in my opinion be a two step process.
> > First, you should ask if the ability you are requesting is currently
> > possible.  If not only then should you, imo, be making a feature request.
>
> > Using the group to ask how to do something makes sense to me.  Then having a
> > separate tool like uservoice or getsatisfaction for the actual feature would
> > be an improvement.  That makes more sense to me than moving to a new forum
> > where the work to reward is in my humble opinion not very appealing...
>
> > On Sat, Apr 3, 2010 at 9:14 AM, Richard Collings <[email protected]> 
> > wrote:
>
> > I would strongly support this.  I have just started using a piece of
> > software called Balsamiq (for screen mockups) and they use GetSatisfaction
> > and I have been very impressed with the way it works.
>
> > For example, I wanted to find out whether it was possible to format the
> > sticky notes that you can attach to your mockup diagrams.  I went to the
> > forum and searched for bullets - it returned a result showing that this
> > feature has 20 people who like the idea.  The Developer can then tag the
> > idea to indicate that it is under consideration or is being implemented.
> > And for problems, people can flag whether they thing the problem has been
> > answered and which is the best answer
>
> > To see an example thread, try 
> > this:http://community.balsamiq.com/balsamiq/topics/enhanced_paragraph_widg...
> > bullet_lists_and_numbered_lists
>
> > The one weakness that I can see is that you can't (as far as I can see) get
> > GetSatisfaction to send you an email for each new topic (which is what I
> > think I would like).  You can mark topics to indicate that you want to get
> > notifications of further postings to that topic.
>
> > It also looks like the moderators can merge topics and do other stuff.
>
> > A big improvement on a Google Group in my view
>
> > > -----Original Message-----
> > > From: [email protected]
> > > [mailto:[email protected]] On Behalf Of otomo
> > > Sent: 02 April 2010 12:15 p
> > > To: MyLifeOrganized
> > > Subject: [MLO] getsatisfaction for MLO?
>
> > > Since this forum is a mess and a horror to use as some users
> > > rightly stated in a previous post I wonder if it would be a
> > > good move for MLO to at least move its Feature Suggestions to
> > >  a service likewww.getsatisfaction.com.
>
> > > I like their system and its much more approachable than
> > > searching this forum for popular suggestions, etc.
>
> > > Any idea from the developer to improve the communication with
> > > the international MLO userbase?
>
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