Dear Luis Fernando Franco, I am very sorry that you faced such an unpleasant situation with MLO wifi sync not working on your network.
WiFi sync was designed as an alternative to robust cloud sync for those who do not want to sync their data outside. Generally your desktop and mobile should be on the same network and nothing should prevent the connection (firewall, antivirus, any custom network settings and policies by admins etc, etc). WiFi sync works just fine for 99.9% of our users for many years. But some users do report connectivity problems which could not be resolved from our side. Unfortunately we usually cannot help with any custom network configuration which prevent MLO on mobile to connect wifi sync service on desktop. Simply because we cannot control these settings. And if there are several routers involved with complex policies it is even more harder. We usually investigate MLO wifi sync logs and if there is no information about the problem we could not help. Simpy because usually no information is sent to MLO since the connection is blocked for security reasons for example by external services. If wifi sync is essential feature and it does not work on your network we could provide the full refund for sure. Just let us know on support email. If you still need any help from our side we will be happy to do all we can. Thank you. -- Sincerely, Andrey Tkachuk, CEO and Founder www.mylifeorganized.net On Thursday, August 30, 2018 at 8:51:28 AM UTC+3, Luis Fernando Franco wrote: > > Hi Andrei > > Well, not so new actually, I used MLO several years ago, that's why I was > in their emailing list. Then I learn about TodoList from AbstractSpoon ( > https://abstractspoon.weebly.com/) which is free, and by that time had > much more features than MLO, it even worked on DropBox (which was also > pretty new by then), and the best was that it's free. > > There was a long promised Android app that never arrived, but there were > some "ports" that more or less worked. > > As I said, syncing with my device wasn't a big issue by that time, since > most of the time I was at the same desk. But that has changed recently, and > I really NEED a syncing app, otherwise, I still prefer TDL over MLO, > although MLO's interfase is prettier. Feature to feature I think TDL still > beats MLO by a long shot. If it had a companion Android app, TDL would be > perfect fit for me. Not having it was my only reason to move to MLO. > > I came to this forum because I read this was the primary contact for the > development group, something quite common with small firms, in fact I > thought many of you were part of the company and not customers. > > Thanks! > > El mié., 29 de ago. de 2018 a la(s) 02:29, Andrei Bacean ( > bacean.and...@gmail.com) escribió: > >> Hi again >> >> If WiFi sync is very important for you, I would ask for help from the >> Network Administrator who is in charge of those routers. >> >> Friend, you are relativly a new MLO user. I would suggest you to focus on >> building an MLO profile which will help you to manage your tasks and >> achieve your goals instead of fighting with WiFi sync. You can always use >> MLO cloud for syncing. Set it once and forget about the need of >> configuration when you move to new wifi networks. Other advantages of MLO >> Cloud are automatic cloud sync, task by email etc. >> >> Also, you can contact the MLO support: >> support [at] mylifeorganized.net. >> Describe your problem and place the link to this google group discussion. >> >> Anyway, wish you a to have a nice expirience with MLO (which in my honest >> opinion is extremly powerful) and have a productive day! >> >> Br >> Andrew >> >> вторник, 28 августа 2018 г., 22:08:10 UTC+3 пользователь Luis Fernando >> Franco написал: >>> >>> WOW this is beyond my understanding of the Internet and networks in >>> general. I never imagined computers on the same segment were the only ones >>> to communicate between them!!! >>> >>> Yeah, there are two routers in between, do you think they are blocking >>> MLO's TCP/IP protocol????? Or maybe is using another protocol, or another >>> port, C'mon!!!! >>> >>> And yet again, MLO hasn't had even tried to connect to the network >>> (yeah, I also scanned for outgoing network traffic). It has not send even a >>> small package. I guess it guessed that some evil creature in the routers >>> were going to block it, so it better hide. >>> >>> I mean, SERIOUSLY?????? >>> >>> So, MLO is architected to work only on extremely huge corporate networks >>> of no more than 255 computers at once, and of course exactly on the same >>> network segment. WOW that's awesome engineering!!!!! That should be >>> disclosed, don't you think????? "If you use a router, this awesome piece of >>> engineering won't work". I'm pretty sure developers had extremely good >>> reasons on why not to implement a webserver, for example, you know, that >>> obscure protocols nobody uses anymore. >>> >>> I was robbed. That's it. I regret the first time I heard from this scam. >>> I'm the idiot here because of having reasonable expectations on the >>> advertised features. >>> >>> >>> >>> El mar., 28 de ago. de 2018 a la(s) 12:58, Jeff Smith (ima...@gmail.com) >>> escribió: >>> >>>> Normally it helps to know also the netmask of at least one, but it's >>>> pretty clear that your two addresses are not on the same network. Often >>>> the >>>> mask is 255.255.0.0 with a business like this. This means you have one on >>>> network 10.15.0.0 and the other on network 10.19.0.0 so they have to use a >>>> router. You likely have also a firewall controlling traffic between the >>>> two, but even without a firewall it still is what we call "Intranet" and >>>> MLO's "WiFi sync" just isn't designed for it. You will have the same >>>> result >>>> as trying to route over Internet. It doesn't jump through routers, and >>>> ping >>>> only proves that it makes it there through any IP routing going on, to >>>> other networks. >>>> >>>> If the phone got the address for example 10.15.131.45 and netmask >>>> 255.255.255.0 then they would both be on the same network and WiFi sync >>>> would be appropriate. As it has been stated before, they need to be on the >>>> same local network, hence this is called WiFi sync and not something like >>>> IP sync. >>>> >>>> On Tue, Aug 28, 2018 at 1:13 AM Luis Fernando Franco Jiménez < >>>> luisfe...@gmail.com> wrote: >>>> >>>>> Desktop: 10.15.131.32 >>>>> Phone: 10.19.77.85 >>>>> >>>>> Desktop can ping the phone, even access a webserver when I configure >>>>> it, and phone can ping and access a webserver without problems. >>>>> >>>>> Maybe MLO is using another protocol? (That was sarcasm) >>>>> >>>>> El dom., 26 de ago. de 2018 a la(s) 10:28, imajeff (ima...@gmail.com) >>>>> escribió: >>>>> >>>>>> This information might help a lot: >>>>>> What is your IP address of the desktop running MLO which needs to be >>>>>> sync'd >>>>>> What is your IP address of the Android device trying to sync >>>>>> >>>>>> >>>>>> On Thursday, August 23, 2018 at 1:25:12 AM UTC-6, Luis Fernando >>>>>> Franco wrote: >>>>>>> >>>>>>> Let's see, in this page >>>>>>> https://www.mylifeorganized.net/support/Wi-Fi-synchronization-setup/ >>>>>>> it says that when you open MLO it will ask for permissions on the >>>>>>> firewall. >>>>>>> Well, not in my case. >>>>>>> >>>>>>> I can reach (ping) my PC from my phone, but obviously the MLO >>>>>>> service isn't up. >>>>>>> >>>>>>> The video tutorial is 99% about the PAID cloud service and 1% about >>>>>>> WiFi. I bought MLO, which isn't cheap, on the premises that I was going >>>>>>> to >>>>>>> be able to sync via WiFi, I don't feel like paying a suscription. >>>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MyLifeOrganized" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to mylifeorganiz...@googlegroups.com. >>>>>> To post to this group, send email to mylifeo...@googlegroups.com. >>>>>> Visit this group at https://groups.google.com/group/mylifeorganized. >>>>>> To view this discussion on the web visit >>>>>> https://groups.google.com/d/msgid/mylifeorganized/d885a8f7-3adb-45e1-b02c-2be0d8631348%40googlegroups.com >>>>>> >>>>>> <https://groups.google.com/d/msgid/mylifeorganized/d885a8f7-3adb-45e1-b02c-2be0d8631348%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>> . >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "MyLifeOrganized" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to mylifeorganiz...@googlegroups.com. >>>>> To post to this group, send email to mylifeo...@googlegroups.com. >>>>> Visit this group at https://groups.google.com/group/mylifeorganized. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/mylifeorganized/CANhrdCrZQq8%2BGKxeLABfSZcPHL9QUWPzy8JFn9aHt5aR8z%2Bp2A%40mail.gmail.com >>>>> >>>>> <https://groups.google.com/d/msgid/mylifeorganized/CANhrdCrZQq8%2BGKxeLABfSZcPHL9QUWPzy8JFn9aHt5aR8z%2Bp2A%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>>> . >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> >>>> -- >>>> "It is not what I believe that will make-or-break; It is what I'm >>>> doing about it." --Jefferson Smith >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "MyLifeOrganized" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to mylifeorganiz...@googlegroups.com. >>>> To post to this group, send email to mylifeo...@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/mylifeorganized. >>>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/mylifeorganized/CAA1bVFkBPTt4RdZiQHrS-FZzrNaY%3DnqpF10HZzx9oi0yWOo39g%40mail.gmail.com >>>> >>>> <https://groups.google.com/d/msgid/mylifeorganized/CAA1bVFkBPTt4RdZiQHrS-FZzrNaY%3DnqpF10HZzx9oi0yWOo39g%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>> . >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> -- >> You received this message because you are subscribed to the Google Groups >> "MyLifeOrganized" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to mylifeorganized+unsubscr...@googlegroups.com. >> To post to this group, send email to mylifeorganized@googlegroups.com. >> Visit this group at https://groups.google.com/group/mylifeorganized. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/mylifeorganized/de230ed5-23a5-44c2-b8e4-c7407da596fc%40googlegroups.com >> >> <https://groups.google.com/d/msgid/mylifeorganized/de230ed5-23a5-44c2-b8e4-c7407da596fc%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> For more options, visit https://groups.google.com/d/optout. >> > -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. 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