Hi, Victor. I'd really like to help, but I have zero knowledge of Macintosh, except that I know that there are people who successfully use MLO on Macintosh.

Could you just confirm some thing for me? When you say "windows" you are referring to the windows version of MLO running on a Macintosh, using WINE which sounds like it is a Windows emulation environment. And this installation of MLO on Macintosh appears to be working other than an inability to access cloud synch. Is all of that correct?

Also, please be more specific about how you arrive at this invalid pointer. I presume you are going to synchronization>general>symchToMloCloud>setup connection is that right? Do you have "use secure" checked? Do you have ”use a proxy” checked?

When you click "ok" in the cloud connection window, is that when you get the pointer error? If there are more steps before the error, what are they?

-Dwight

On July 4, 2022 09:07:37 "'Michael Emerald, CFA' via MyLifeOrganized" <mylifeorganized@googlegroups.com> wrote:
Hi.



If it’s of use to you, I’ve been using the desktop version and cloud sync for many years and never have problems, so I sense it’s something resolvable by support.



I’m saying this because indeed there are softwares that never seem to work correctly syncing (haha I just uninstalled one yesterday!). MLO isn’t one of those; it works fine.



I’d send a copy of your original email to supp...@mlo.com (from memory).



Take Care,



Michael Emerald, CFA



Performance Business Design

Owner, Business Strategy Consultant



From: mylifeorganized@googlegroups.com <mylifeorganized@googlegroups.com> On Behalf Of Victor Vos
Sent: Monday, July 4, 2022 06:52
To: MyLifeOrganized <mylifeorganized@googlegroups.com>
Subject: [MLO] error on cloud sync



Hello! I am using MLO with great joy on android phone and iPad. A few days ago I decided to go full in and also bought the windows version (and crossover for Mac) Quite an investment..

I also have a cloud sync subscription, syncing well between iPad and android.

When I log in on the windows version to sync I get the error:

could not login to server. Server response: "Invalid pointer operation"



I tried resetting password, uninstalling and reinstalling.

I sent an email to MLO support and they answered this:

   Starting out with a clean, WINEARCH=win32 wine prefix.
Using winetricks to install the following packages: msxml3, msxml4, msxml6, riched20, wininet, xmllite, urlmon
   Setting the OS version in winecfg to "Windows XP" ("Windows 7" did not work).

Unfortunately, there is nothing more we can do.


this sounds like abracadabra to me.



one thing that comes to mind now is that I bought MLO4x with might be different from MLO?



Anyone that can help me? thanks!



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