I don't know how you define 'minimal' but approximately 100+ emails per day from the
user list and a response time from 5 minutes to 24 hours should be adequate for the
average "small-time real estate company" as you call it. Coming to "What will you guys
answer and not answer", I guess there is no pattern. Whatever one fancys.
Then again, since some people should be making smthing out of it, I suggest you go for
the $200 package, even if you do get your answers through this list :-)
regards,
thalis
On Fri, 23 Mar 2001, Erik Slazyk wrote:
> Hello,
> I am developing a web database for a new small-time real estate company, and
> I have been reading into using MySQL. I have read that there is minimal
> email support for MySQL problems, unless one pays for one of your 5 support
> packages. What I would like to know is, if they decide to use MySQL, how
> much support is "minimal" support? What will you guys answer and not answer
> if they do not pay for the support? (I have recommended to my clients to go
> with the $200 a year package, but this was one of their questions before
> making a decision.)
> Thank you for your time!
> Erik Slazyk
>
>
>
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