If you insert new records (or update existing) containing correct UTF-8
data to the production database using a mysql client, does the data save
correctly?

Could it be your data source for the production database has/is incorrectly
handling the charset prior to the data being stored in the production
database?
Is there any chance that your production tables weren't originally set to
the correct charset for the data contained within, then it was changed?
This can cause problems unless done in a manner expected by MySQL
<https://dev.mysql.com/doc/refman/5.7/en/charset-conversion.html>.

On Wed, Mar 2, 2016 at 11:29 AM, McGranahan, Jamen <
jamen.mcgrana...@vanderbilt.edu> wrote:

> Have two virtual machines, both running RedHat 7. Both are also running
> MySQL 5.6.29 and both have the same data. We have two databases, however,
> that keep throwing odd characters on one system but it's OK on the other
> and we've not been able to figure out why.
>
> What it should look like (from the test machine, pointing to the database
> on the test machine):
> Décimas a la censura de Carmen Aristegui
> Guillermo Velázquez Benavidez
>
> What it looks like on our Production database (from the test machine,
> pointing to the production database):
> Décimas a la censura de Carmen Aristegui
> Guillermo Velázquez Benavidez
>
> We have verified the my.cnf is the same on both machines, using utf8 as
> the default character set. We have also verified the character sets for the
> databases and tables are identical. We know it has to be something with the
> MySQL database on our Production server because we can point Production to
> the Test database and it the characters are translated correctly. But we
> just haven't been able to figure out what it is - and it's been 48 hours
> worth of work and investigation. Any advice, guidance, or suggestions would
> be greatly appreciated!  Thank you!
>
> Jamen McGranahan
> Systems Services Librarian
> Vanderbilt University LIbrary
> Central Library
> Room 811
> 419 21st Avenue South
> Nashville, TN 37214
>
>

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