On Tuesday 25 October 2005 16:05, Andy Alsup wrote: > I talked to on CSR at Comcast, who said yes they do support Firewire, > and it should be working. After I explained the problem she said we > wouldn't turn on Copy Protection, so it must be a Motorola problem. > She told me to call Motorola... So, I jumped through the hoop and > called Motorola just so I could say I've been down that road if asked > again. Of course Mot CSR says they don't do anything with the copy > protection, and its a Comcast problem. I tell him I know, but I need > more info to give Comcast because the CSRs don't know what system I'm > talking about. He couldn't give me any more data, only that (in his > opinion) it is a firmware option that Comcast controls. > > So I call Comcast back and eventually get transfered to a CSR guy who > at first told me that firewire was not supposed to work, but after I > insisted, he looked it up on their knowledge base and confirmed that > it IS supposed to work on the 6200. Nice that they actually have that > fact documented somewhere. > > Still, the CSR group doesn't have any contacts in engineering, and as > far as he knew, no way to escalate to the guys who run the headend. > He opened a ticket for me with Engineering and Construction group, so > I don't know what that is, but it sounds like guys who dig ditches and > run cable, not control software. Still, he was very helpful which was > nice. > > I'll see what comes from this open ticket. I may have a trench > digging truck show up in my yard as a result. > > The City of Seattle has a Cable Consumers hotline that says they will > help follow through on issues for consumers. I will call them and > give this much info and see if they can help get the data to the right > person. > > I knew this day was coming, so I may have to accept the fact that I'll > get no more movies in HD. As far as I can tell though, the 5C > implementation is only supposed to cover very narrow content types > like PPV, and certainly not block the local HD channels. > > At very least, I am going to push for a published list of channels and > content types that Comcast agrees are supposed to be available on > firewire without content protection turned on. If there is a > documented list, at least we have some way of knowing if they are > being compliant with the FCC rules. > > Does anyone else in Seattle have personal experience to share? Jarod, > aren't you using firewire on one of your boxes?
So your getting 5C'd out of your local stations? I can understand why my local Comcast 5C's the digital channels and pay-for channels( I hate it, but what can i do?), but the FCC could slap them around for 5C'ing OTA stations. Maybe call and ask to speak to one of their operations managers or engineers? Steve _______________________________________________ mythtv-users mailing list mythtv-users@mythtv.org http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users
