Forgot to include the list in the CC. Aaron Devey wrote: > I don't see any obvious problems with your service definitions. Did you > find out TrendMicro was down for 6 hours by reviewing the nagios logs? > If so, that means nagios at least saw the service had a problem. If you > found out it was down by some other means, perhaps you can check the > nagios logs to make sure nagios saw a "critical" or "warning" problem > with the service. > > Also, If you have log_notifications turned on, try examining the logs of > the timeperiod it was down. If you don't see any attempts to send a > notification for TrendMicro on lg03, then it's likely a configuration > problem somewhere. > > Finding it is the hard part. :) The first places I would check are the > service_notification_period, service_notification_options, and > service_notification_commands for the contacts in the 'mis' group. > Follow the service_notification_commands to make sure the command it > points to is set up correctly as well. If there are no problems there, > I'd make sure there are no service escalations for that service. > > If that doesn't help, I have no idea what the problem could be. :) > > Good luck, > > -Aaron > > > Jerad Riggin wrote: > >> define service{ >> name generic-service ; Generic >> service name >> active_checks_enabled 1 ; Active >> service checks are enabled >> passive_checks_enabled 1 ; Passive >> service checks are enabled/accepted >> parallelize_check 1 ; Active >> service checks should be parallelized (Don't disable) >> obsess_over_service 1 ; We should >> obsess over this service (if necessary) >> check_freshness 0 ; Default is >> to NOT check service 'freshness' >> notifications_enabled 1 ; Service >> notifications are enabled >> event_handler_enabled 1 ; Service >> event handler is enabled >> flap_detection_enabled 1 ; Flap >> detection is enabled >> process_perf_data 1 ; Process >> performance data >> retain_status_information 1 ; Retain >> status information across program restarts >> retain_nonstatus_information 1 ; Retain >> non-status information across program restarts >> register 0 ; DONT >> REGISTER THIS DEFINITION - NOT A REAL SERVICE, JUST A TEMPLATE! >> } >> >> >> define service{ >> use generic-service >> name windows-service >> is_volatile 0 >> check_period 24x7 >> max_check_attempts 5 >> normal_check_interval 3 >> retry_check_interval 1 >> notification_interval 15 >> notification_period 24x7 >> register 0 >> } >> >> define service{ >> use windows-service >> name check-trend >> notification_options w,u,c,r >> check_command check_nt!SERVICESTATE!-d >> SHOWALL -l ofcservice >> register 0 >> } >> >> define service{ >> use check-trend >> service_description TrendMicro >> contact_groups mis >> # hostgroup_name windows-clients >> host_name lg03 >> } >> >> >> > > >
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