I found out via nagios. It said the duration was 6 hours for the outage, and I couldn't match it up with any alerts that were sent to my mailbox.
Thanks for the tips On Nov 19, 2007 3:48 PM, Aaron Devey <[EMAIL PROTECTED]> wrote: > I don't see any obvious problems with your service definitions. Did you > find out TrendMicro was down for 6 hours by reviewing the nagios logs? > If so, that means nagios at least saw the service had a problem. If you > found out it was down by some other means, perhaps you can check the > nagios logs to make sure nagios saw a "critical" or "warning" problem > with the service. > > Also, If you have log_notifications turned on, try examining the logs of > the timeperiod it was down. If you don't see any attempts to send a > notification for TrendMicro on lg03, then it's likely a configuration > problem somewhere. > > Finding it is the hard part. :) The first places I would check are the > service_notification_period, service_notification_options, and > service_notification_commands for the contacts in the 'mis' group. > Follow the service_notification_commands to make sure the command it > points to is set up correctly as well. If there are no problems there, > I'd make sure there are no service escalations for that service. > > If that doesn't help, I have no idea what the problem could be. :) > > Good luck, > > -Aaron > > > > Jerad Riggin wrote: > > > > define service{ > > name generic-service ; Generic > > service name > > active_checks_enabled 1 ; Active > > service checks are enabled > > passive_checks_enabled 1 ; Passive > > service checks are enabled/accepted > > parallelize_check 1 ; Active > > service checks should be parallelized (Don't disable) > > obsess_over_service 1 ; We should > > obsess over this service (if necessary) > > check_freshness 0 ; Default is > > to NOT check service 'freshness' > > notifications_enabled 1 ; Service > > notifications are enabled > > event_handler_enabled 1 ; Service > > event handler is enabled > > flap_detection_enabled 1 ; Flap > > detection is enabled > > process_perf_data 1 ; Process > > performance data > > retain_status_information 1 ; Retain > > status information across program restarts > > retain_nonstatus_information 1 ; Retain > > non-status information across program restarts > > register 0 ; DONT > > REGISTER THIS DEFINITION - NOT A REAL SERVICE, JUST A TEMPLATE! > > } > > > > > > define service{ > > use generic-service > > name windows-service > > is_volatile 0 > > check_period 24x7 > > max_check_attempts 5 > > normal_check_interval 3 > > retry_check_interval 1 > > notification_interval 15 > > notification_period 24x7 > > register 0 > > } > > > > define service{ > > use windows-service > > name check-trend > > notification_options w,u,c,r > > check_command check_nt!SERVICESTATE!-d > > SHOWALL -l ofcservice > > register 0 > > } > > > > define service{ > > use check-trend > > service_description TrendMicro > > contact_groups mis > > # hostgroup_name windows-clients > > host_name lg03 > > } > > > > > > ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2005. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null