Depending on which helpdesk software you are using you should be able to set up a notification command to raise a ticket in your help desk system
You really need to specify the helpdesk system you are using before you could get much more help. Some helpdesk systems allow you to auto generate trouble tickets by sending the helpdesk software an email. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Luis Gardea Sent: 24 July 2008 04:00 To: Nagios Users Mailinglist Subject: [Nagios-users] Nagios can works with help desk software? Hello I need that my helpdesk create a ticket when alarm is detected by Nagios. Some ideas to do it? Nagios 3.0.3 helpdesk wonderdesk 4.0 with Microsoft sql server data base ubuntu server 7.10 ------------------------------------------------------------------------ - This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null