Hi - can someone confirm if the following scenario regards service
escalations is correct?
I have a service check that simply performs a TCP check, if it fails it
will email the contact with a defined notification_interval of 5mins.
I also have a serviceescalation defined as follows:
define serviceescalation{
hostgroup_name desktopsnahisservers
service_description DESKTOP SNA SERVICE TCP 4097
first_notification 3
last_notification 0
notification_interval 5
contacts me_at_home
}
If the TCP check continues to fail the service escalation contact starts
to get alerts but the actual contact for the defined service doesn't.
Is this behaviour to be expected?
As a solution I've simply added the defined service contact to also be a
contact under the serviceescalation section as well.
I'm running Nagios 3.4.3.
Thanks - Julian.
Julian Grunnell | Unix Analyst, Infrastructure | TD Direct Investing
T: +44 (0) 113 346 2824 | M: +44 (0) 7889 352527
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