Some people are just not worth it. I have a new client for Shellac. She's been in three times. She carefully examines her nails when I'm done looking for something to complain about. Can't find anything, says her cuticles are dry, I put oil on them, she says, "well, we'll see if they do as good this time." next appointment she says, with skepticism in her voice and a scowl on her face, "well, they held up perfectly, let's see if we can do it again." Her attitude is so incredibly negative that it sucks the joy of life out of me. I did a perfect job and I do not feel any sense of accomplishment for a job well done.
I hate it that the industry has changed so much that I feel like I have to put up with this kind of client again. Back in the old days, if a client was annoying, I just fired them. Now business is down and it's like when I first started, take every client who calls and bend over backwards to please them so they'll come back, regardless of how difficult they are to satisfy. Thank goodness for my long time clients who have been with me for years and are so nice and sweet and supportive and appreciative. There must be more like them out there, where are you wonderful new client, please come to my table for great, quality service that you will appreciate. >From My lips to Gods ears. Katherine St. Louis, MO Sent from my iPad On Nov 13, 2010, at 5:42 PM, Lynnette Madden <salo...@gmail.com> wrote: Oops..sent by mistake... I really do not feel like dealing with this. I have never had such a nit picker.... This is not a good week for me... I put my very first dog down on Monday and have experienced sooooo much death this year, I am just sad and tired. And I do not gel like dealing with petty $#!t. Any suggestions? She is not going to get them done again....SIGH... Buenos dias! Lynnette Diaz-Madden www.facebook.com/nailtech www.salon29.net Salon 29-where pampering and personal attention is on its way! On Nov 13, 2010 6:38 PM, "Lynnette Madden" <salo...@gmail.com> wrote: Hey everyone.... I am in a mood and not sure what I should do. I will be brief : Newer sog client. About four times. EVERY SINGLE FREAKING TIME she got them done I got a phone call a day or so later. * first time.. Lynnette, my ni chip got a chip. Called back later that day,hubby tells me it happened as she took out her dentures. She never fessed up to it. *as I was curing her at another appointment, she put her one finger on another while curing the top coat. I buffed that area, small mind you, to a high shine because I did not have time to redo it. She called the next day to say it was not shiny in the one spot. I told her what she did, but come back for me to redo. She did the SAME DAMN THING, but this time her finger stuck....cured...to each other. Third time she calls to say she has bubbles on one thumb. When she came, I swear you needed a MICROSCOPE to see two little things. Comes in this week and says she cannot afford to keep this up. Brings in some $#!t from QVC and wants my opinion on it. (some pink "gel"polish) I did two coats of gelish base and we polished. Yesterday she called to say the polish came off on a corner of one nail. I have not called her back. Buenos dias! Lynnette Diaz-Madden www.facebook.com/nailtech www.salon29.net Salon 29-where pampering and personal attention is on its way! -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to nailt...@googlegroups.com. To unsubscribe from this group, send email to nailtech+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to nailt...@googlegroups.com. To unsubscribe from this group, send email to nailtech+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to nailt...@googlegroups.com. To unsubscribe from this group, send email to nailtech+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
