Ok... so for those of you who have online scheduling, do you have trouble with 
clients booking services that aren't what they actually want once they show up? 
Like-- do they book for a full set of pink and white only to show up and want 
to add on half an hour of nail art too? 
 
Or what about the client who BOOKS a fill and then shows up with NO NAILS ON at 
all?
 
At least when I'm talking to them on the phone I get a chance to do a little 
mini-consultation and I can usually tell if they're going to shuffle their feet 
and waste time. How does online self-scheduling affect that?


Maggie Franklin: 
Owner & Artist, The Art of Nailz, Visalia CA
 "Visionary rebel dreamer; obviously way ahead of my time."
Maggie Rants [and Raves]@Nails Magazine 
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