That sounds like a wonderful first day! I'm so happy for you!!

Michele


On Jun 18, 2011, at 6:57 PM, Karen wrote:

> Well....went in with my things and zero appointments on the books.  Was there 
> 15 minutes and trying to sort out crazily packed tub of implements and 
> products labeled "nail cart" from Morning Glory when the receptionist came to 
> me and said, "you have an express pedicure"!! Yikes!  One of the stylists had 
> upsold the service while his hair client processed. Quickly pulled together a 
> pedi basket...and did the pedi.  She loved it...and has said she'll book a 
> regular pedi with me next time. Cleaned up from that, and took hot towels, a 
> tube of Hand Relief and a hand sanitizer around the salon and did hot towel 
> hand treatments for every client getting hair done.  Did that for a couple of 
> rounds while finishing up nail desk and pedi basket and getting implements 
> all disinfected. (The system here is a 10-minute soak in disinfectant, 
> followed by drying, then placing in steri-paks and heating in a heat 
> sterilizer for 30 minutes til pack indicator changes color.) 
>  
> A hand treatment lead to a mani/pedi from another hair client. But I upsold 
> that from an express mani to a Shellac service, and she's thrilled to find 
> me. Has just moved back to the area after graduating from Okla Univ. and has 
> been missing her nail tech in Norman. 
>  
> The owner gave me permission to do a few complimentary services (my apartment 
> complex office staff are getting treated!) and even put together cute little 
> promotional sacks----very tiny black paper bags with a mint, a pinkie of 
> Solar Oil a business card and an ink pen with the salon name. I contribued 
> some black nail files (the color scheme is black and white) and told her I 
> would print off some of Holly's promotional info on Shellac to put in each 
> bag.  We clipped the pens on the sides of the bags, and they hold the 
> business cards on the outside of the bags. Very cute looking!
>  
> So...all in all...I came home thrilled! And exhausted! And very pleased to 
> have ended up with three services starting from nothing! This is gonna be fun!
>  
> And thanks for the ideas on the pedi chairs...I found a similar model and 
> downloaded the instructions to take in. They recommend running the unit with 
> a disinfectant for 10 minutes once a week.  Oh...and am keeping a cleaning 
> log right there on the chair, too. 
>  
> Karen...who is tickled pink!

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