I am doing Millie's giving tree this year for my clients. I made a bunch of different gc in different amounts and hung them on the tree they go from $5 to $50 so you get what you pull off the tree. The good catch is they are only valid Jan 1 2012 to Feb 28 2012 this of course is our slow time. It gives both of us a gift!!! C
On Dec 9, 6:10 am, "Laura Merzetti" <la...@scratchmyback.ca> wrote: > Thanks Katherine, I appreciate your input. I don't like to give 'free' > services either. > > Laura > > From: nailtech@googlegroups.com [mailto:nailtech@googlegroups.com] On Behalf > Of Katherine Fahrig > Sent: December-08-11 8:31 PM > To: nailtech@googlegroups.com > Subject: Re: NailTech:: Need help with holiday client gift > > Sorry I hit the send button by mistake. > > I would do the Deluxe Pedicure for half price or offer $10 off a Deluxe > Pedicure. I do not believe in giving " free " services because it cheapens > the service, it says that your service has no worth. > > As for them not getting their pedicures from you, It is possible that they > do not understand the value of your pedicures. It could be that they want > some kind of " deal " like when you do the rock star pedicures in the > summer. You must show them what makes your pedicures better than everyone > else's. Explain your footsie foot spa and its benefits, explain your > products and what makes them so great, explain the value of your pedicures. > Giving the GC's is a good way to get them in your chair and it gives you an > opportunity to " sell " your pedicure service. > > No need to be confrontational, just let them know what services you offer, > why you use the products that you use, what education you've had, sell your > services. If they say, well salon NSS X offers thrones, you say, yes those > are nice, I use a footsie foot spa with disposable liners so that there is > never any concern as to whether or not the foot bath has been properly > disinfected. I just throw the liner away after each service. Every client > gets a new, clean, sanitized liner. Smile, real big then go on about how > great your callous exfoliation products are and how they work and why you > use them. If they say NSS salon X charges $, you say, I use the footsie foot > spa with disposable liners, etc..... Sell the " value " of your services. If > they say that the price is more important to them than all that stuff you > said, you smile and say I run specials in the summer for the rock star toes > and what ever other specials you run so you can take advantage of those > deals, smile, smile, smile. Be happy that they are in your chair now and > create a wonderful, pleasant experience that they will want to repeat. > Eventually they will come to you for the friendly customer service when you > show them the difference between you and them ( NSS salons ). > > Katherine > > St. Louis, MO > > Sent from my iPad > > On Dec 8, 2011, at 11:29 AM, "Laura Merzetti" <la...@scratchmyback.ca> > wrote: > > I need some opinions on an idea for client gifts this year, and hoping some > of you might have had luck with this scenario in the past. > > The majority of my clients come to me for nail services. Probably 5% ever > book pedicures with me, but I know they get them, and probably at chop shops > (judging from the art work on the big toes!). I'm not really comfortable > asking them why they aren't getting them from me - I'm a non-confrontational > kind of person. They know I'm clean, I use a Footsie Bath, perhaps they > like the thrones, I dunno. But I also know they're not taking advantage of > cheap mani/pedi deals because I do their nails regularly. > > (Note, I do rockstar/gel toes a lot in the summer months, and those clients > generally get a pedi with it since it's a bit of a discount, so I'm not > talking about those clients). > > So I was thinking about offering them a g/c for either a free pedi next > year or a half-price pedi. These would be people who've never had one > from me, so I'm looking to build my pedi business with them in the future. > > What do you all think is the better option, and why? I have 2 pedis - one > is a $30 express and the other is a $40 deluxe (I don't call them spa). > Or is there another choice I'm not seeing? > > I need some fresh eyes to look at this because I'm having a hard time > deciding what to do, and starting next week I'll be handing out their gifts. > > Thanks J > > Laura > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to nailtech@googlegroups.com. > To unsubscribe from this group, send email to > nailtech+unsubscr...@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to nailtech@googlegroups.com. > To unsubscribe from this group, send email to > nailtech+unsubscr...@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. 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