Absolutely, so long as the amount in controversy doesn't exceed the small claims limit in your jurisdiction. If it does, off to regular court.
> > An SLA is a contract. > > > > A contract is... a contract. > > Does that mean you can take them to small claims court if > they don't pay > you the agreed SLA credits? > > --Michael Dillon --- [This E-mail scanned for viruses by Declude Virus]