On 10/4/21 22:33, Eric Kuhnke wrote:

I am starting to see reports that in ISPs with very large numbers of residential users, customers are starting to press the factory-reset buttons on their home routers/modems/whatever, in an attempt to make Facebook work. This is resulting in much heavier than normal first tier support volumes. The longer it stays down the worse this is going to get.

A relative could not understand how she received an e-mail from me yesterday about a family matter (via GMail) when the Internet was down :-).

Mark.

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