This is why you should have Routers that are Firmware Defaulted to your
own network. ALWAYS
Be it Calix or even a Mikrotik which you have setup with Netboot -
having these default to your own setup is REALLY a game changer.
Without it - you are rolling trucks or at minimum taking heavy call
volumes.
Glenn Kelley
Chief cook and Bottle Washing Watcher @ Connectivity.Engineer
On 10/4/2021 3:56 PM, Matt Hoppes wrote:
Yes,
We've seen that.
On 10/4/21 4:33 PM, Eric Kuhnke wrote:
I am starting to see reports that in ISPs with very large numbers of
residential users, customers are starting to press the factory-reset
buttons on their home routers/modems/whatever, in an attempt to make
Facebook work. This is resulting in much heavier than normal first
tier support volumes. The longer it stays down the worse this is
going to get.
On Mon, Oct 4, 2021 at 3:30 PM Jay Hennigan <j...@west.net
<mailto:j...@west.net>> wrote:
On 10/4/21 12:11, b...@theworld.com <mailto:b...@theworld.com> wrote:
>
> Although I believe it's generally true that if a company appears
> prominently in the news it's liable to be attacked I assume
because
> the miscreants sit around thinking "hmm, who shall we attack
today oh
> look at that shiny headline!" I'd hate to ascribe any altruistic
> motivation w/o some evidence like even a credible twitter post
(maybe
> they posted that on FB? :-)
I personally believe that the outage was caused by human error
and not
something malicious. Time will tell.
However, if you missed the 60 Minutes piece, it was a former
employee
who spoke out with some rather powerful observations. I don't think
that
this type of worldwide outage was caused by an outside bad actor.
It is
certainly within the realm of possibility that it was an inside job.
In other news:
https://twitter.com/disclosetv/status/1445100931947892736?s=20
-- Jay Hennigan - j...@west.net <mailto:j...@west.net>
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV