There is also Customer contacts ACCC in Australia and complains that Sony is 
not supplying a working product and Sony gets fined and instructed to change 
their rules about customers behind CGNATs.

> On 7 Apr 2022, at 03:24, Jared Brown <nanog-...@mail.com> wrote:
> 
> Owen DeLong via NANOG wrote:
>>> I would expect the trend to become that ISP's refuse to accommodate 3rd 
>>> party vendors shenanigans to the point where it hampers their operations or 
>>> to the point where it cost them more to do so.
>> 
>> $ISP_1 refuses to accommodate Sony’s shenanigans…
>>              Three possible outcomes:
>  The three possible outcomes assume status quo is maintained.
> 
>  However, if ISP A makes a business decision to not accommodate 3rd party 
> shenanigans and modifies policies accordingly, then we have a new equilibrium.
> 
>  Outcome 1 is maintained: Customer churns off ISP A. Everybody wins.
> 
>  Outcome 2 is no longer a single outcome, but rather several:
>   a. Customer is upsold to gaming package which includes a static IP. 
>   b. Customer returns Playstation and buys Xbox instead.
>   c. Customer declines gaming package, but continues to bother customer 
> service. Customer is directed to 3rd party customer support. Further customer 
> contact is handled via self service portals and other low cost customer 
> service channels.
>   d. Customer terminates contract and goes offline.
> 
>  Outcome 3 is resolved by ISP A telling returning customers that service at 
> that address is only available if ordered together with the gaming package.
> 
>> All of this, of course, becomes an effective non-issue if both $ISP and Sony 
>> deploy IPv6 and get rid of the stupid NAT tricks.
>  Well yes...
> 
>  ... but why would Sony do that when they have so conveniently externalized 
> all costs?
> 
> 
> - Jared

-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742              INTERNET: ma...@isc.org

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