After a metric ton of screaming, we did get the issue solved. Thanks everyone, and we WILL be following up with the powers that be.
Reid On Thu, Jul 4, 2024, 3:31 PM Reid Fishler <rfish...@he.net> wrote: > Network Solutions has decided to put our domain name on Client Hold due to > a single phishing complaint about a web page, which happens to just be a > page of information about another domain from bgp.he.net. Network > Solutions has been contacted, and refuses to handle this issue in ANY > expedited manner. Executives from Hurricane have been calling and emailing > Network Solutions for HOURS trying to have this addressed. If anyone has > an escalation contact at Network Solutions, please email it to me at > redh...@lightning.net, or rfish...@he.net. Thanks. > > Reid Fishler > Sr Director > Hurricane Electric > > > On Thu, Jul 4, 2024 at 3:23 PM Jay Ashworth <j...@baylink.com> wrote: > >> I've been informed that the CEO of HE is on this as of 1512EDT. >> >> I approve of the scale of this response. :-) >> >> Cheers, >> -- jra >> >> >> On July 4, 2024 2:55:34 PM EDT, Jay Ashworth <j...@baylink.com> wrote: >> >>> We have a report on outages that he.net has been placed in ICANN client >>> hold, and people's DNS service is falling over on this Independence day. If >>> you work in DNS for HE, you might want to look into this. >>> >>> I have double checked the report, and I am seeing the status as well. >>> >>> Hurricane serves lots of dns, I would classify this as a P1 ticket. >>> >>> Cheers, >>> -- jra >>> >> -- >> Sent from my Android device with K-9 Mail. Please excuse my brevity. >> > > > -- > Reid Fishler > Senior Director > Hurricane Electric > +1-510-580-4178 >
