On Jul 4, 2009, at 6:17 AM, Roland Perry wrote:
In article <786ba8c0-b534-40ff-9126-1e33bd11c...@americafree.tv>,
Marshall Eubanks <t...@americafree.tv> writes
That's a great idea, use some lame Web 2.0 trend to communicate with
actual real life customers. </sarcasm>
I would assume they figured it was better than just remaining silent.
I'm about to recommend to an organisation that it [a twitter
account] is better than posting news of an outage on their low-
volume website, which will get swamped when too many people poll it
for news.
What if the outage takes out their website too ?
I don't think that their website was up, and I would guess that they
didn't have email either. That
is a bad situation to be in.
Note, BTW, that twitter itself is subject to frequent planned and
unplanned outages.
Marshall
What does the team think?
Paying a lot more to host the website with higher "burst" capacity
during an emergency, isn't an option.
The only other idea I've had is to sign all the customers up to
receive an SMS via some sort of broadcast service (the news will fit
easily in one SMS).
--
Roland Perry
Regards
Marshall Eubanks
CEO / AmericaFree.TV
