On Jul 3, 2009, at 5:11 PM, Jeffrey Lyon wrote:
That's a great idea, use some lame Web 2.0 trend to communicate with
actual real life customers. </sarcasm>
I would assume they figured it was better than just remaining silent.
Regards
Marshall
Jeff
On Fri, Jul 3, 2009 at 4:59 PM, Marshall Eubanks<t...@americafree.tv>
wrote:
On Jul 3, 2009, at 4:29 PM, Ben Carleton wrote:
Yes it was.
On Jul 3, 2009, at 4:29 PM, Jeffrey Lyon wrote:
Wasn't Authorize.net affected by this? We received a support ticket
about why Authorize.net is down today (I don't know either, I don't
ask too many questions).
Authorize.net was for a while completely off the air, and companies
that
relied upon them
were not getting credit card authorizations (and, thus, no
ecommerce). I
think it is still only
partially functional.
Authorize.net has been communicating with customers mostly
(entirely ?) with
twitter - they are
@AuthorizeNet with a hash tab of #authorizenet
If you go there, you will see a lot of status messages like
#authorizenet (cont.) Do not manually submit ARB transactions b/c
you run
the risk of your merchants being double billed.
10 minutes ago from web
(i.e., 4:47 EDT).
You will also see a lot of posts from annoyed people if you search on
#authorizenet
It's an interesting use of Web 2.0 for emergency communications.
Regards
Marshall
Jeff
On Fri, Jul 3, 2009 at 4:21 PM, Tomas L. Byrnes<t...@byrneit.net>
wrote:
Earth is a single point of failure, where is your backup site?
[TLB:] Given that all my customers are on Earth, I don't need
one if my
customers also are "down".
--
Jeffrey Lyon, Leadership Team
jeffrey.l...@blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.
Look for us at HostingCon 2009 in Washington, DC on August 10th -
12th
at Booth #401.
--
Jeffrey Lyon, Leadership Team
jeffrey.l...@blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.
Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
at Booth #401.
Regards
Marshall Eubanks
CEO / AmericaFree.TV