Zabbix allows to acknowledge events with a comment. On 4/25/11 22:47 , "Payam Poursaied" <m...@payam124.com> wrote:
>Hi all >May I have your recommendation regarding any outage management software >and NOC log book(preferably open source) . >I want to get fresh ideas about available software in this area. > >The below scenario may explain what I am looking for: >One of the sites gets down, monitoring team would log it. Technical >staffs follow it, they find there is something wrong >in the site. Someone gets to the site and find there is a power failure. >Make it correct. Monitoring team again see that >site UP and update their log book put the recovery time and the reason >(i.e. power failure) >One of the simplest report from this system would be downtime per >site/per reason. > >The ability to record group outage - manually or automatically based on >network topology - (i.e. failure of a core >router in a city which would be caused several sites failure) would be >also useful. > >Best Regards >Payam Poursaied > >