On Jun 3, 2011, at 1:18 AM, goe...@anime.net wrote: > On Fri, 3 Jun 2011, Owen DeLong wrote: >> I'm not missing the point, just suggesting that it would be better if >> Micr0$0ft were part of the solution instead of just hotwiring past >> the problem. > > and your solution is what? > > -Dan
As I said before, provide pointers to resources where users can follow up on actually resolving the issues. Their ISP, their IT department, web pages with additional information on how to diagnose the problem, etc. Owen
