On Oct 10, 2011, at 10:32 PM, Joel jaeggli wrote: > On 10/10/11 07:00 , Owen DeLong wrote: > >> It would be wise for NANOG to approach future venues and specifically >> discuss these things with the hotel IT departments in question ahead >> of time so that they have some remote chance of being prepared. > > The hotel IT department is the guy who runs the as400 that gets > reservations from corprate, and runs the POS terminals. > > the room-net is by-in-large run by a third party such as lodgenet. > >> Owen >> >> >>
In my experience, you start with the hotel IT department and they at least know who to talk to at LodgeNet/whoever in order to reach someone that can provide a useful response. Owen