"We'll investigate your report and, if necessary, pass the details on to our engineering team. Updates to IP addresses may take more than a month. We won't follow up with you individually but we'll do our best to resolve the issue."
'more than a month' > 3wks. On Tue, Apr 7, 2015 at 9:24 PM, John R. Levine <jo...@iecc.com> wrote: >> https://support.google.com/websearch/answer/873?hl=en > > > He says he sent in the IP update three weeks ago, nothing happened. Any > other suggestions? > > >> >> >> On 7 April 2015 at 23:26, John Levine <jo...@iecc.com> wrote: >> >>> A friend of mine lives in Alabama and has business service from at&t. >>> But Google thinks he's in France. We've checked for various >>> possibilities of VPNs and proxies and such, and it's pretty clear that >>> the Goog's geolocation for addresses around 99.106.185.0/24 is screwed >>> up. Bing and other services correctly find him in Alabama. >>> >>> Poking around I see lots of advice about how to use Google's >>> geolocation data, but nothing on how to update it. Anyone >>> know the secret? TIA >>> >>> Regards, >>> John Levine, jo...@iecc.com, Primary Perpetrator of "The Internet for >>> Dummies", >>> Please consider the environment before reading this e-mail. http://jl.ly >>> >>> >>> >> >