Second the recommendation for the downloadable ookla speedtest desktop app.
-Ben > On Jul 16, 2018, at 11:30 AM, Mike Hammett <na...@ics-il.net> wrote: > > Ookla does have a client that you can install in various OSes to remove > browser issues. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > Midwest-IX > http://www.midwest-ix.com > > ----- Original Message ----- > > From: "Chris Gross" <cgr...@ninestarconnect.com> > To: "North American Network Operators' Group" <nanog@nanog.org> > Sent: Monday, July 16, 2018 12:58:20 PM > Subject: Proving Gig Speed > > I'm curious what people here have found as a good standard for providing > solid speedtest results to customers. All our techs have Dell laptops of > various models, but we always hit 100% CPU when doing a Ookla speedtest for a > server we have on site. So then if you have a customer paying for 600M or > 1000M symmetric, they get mad and demand you prove it's full speed. At that > point we have to roll out different people with JDSU's to test and prove it's > functional where a Ookla result would substitute fine if we didn't have > crummy laptops possibly. Even though from what I can see on some google > results, we exceed the standards several providers call for. > > Most of these complaints come from the typical "power" internet user of > course that never actually uses more than 50M sustained paying for a > residential connection, so running a circuit test on each turn up is uncalled > for. > > Anyone have any suggestions of the requirements (CPU/RAM/etc) for a laptop > that can actually do symmetric gig, a rugged small inexpensive device we can > roll with instead to prove, or any other weird solution involving ritual > sacrifice that isn't too offensive to the eyes? >